Travel Advance repaid in full - steps to clear TRIP?

[Former Member]

An employee has been given an advance for a Trip that was then cancelled. There are no expenses to be claimed and the Advance has been repaid in full by the employee and the refunded amount is on his Vendor account. How do I close the TRIP in Travel Manager to allow closure of the TRIP and allocation of the refund?

[Former Member]

The travel vendor concept ist that the advance stays so long until next trips will eliminate the advance.

For the traveler vendor account it is not recommended to do manual bookings to it. Now you will not be able to close the trip. To get a clear picture to your system I would delete the trip from the data base.