jcontrol info unavailable in SAPMMC

[Former Member]

Hi Experts,

     We have successfully migrated BW system this weekend.

There are both  ABAP and Java Systems with separate databases.

The system details are as below.

Operating system     :     Windows 2008

Database                 :     Oracle 12.1C

Netweaver               :     7.02

Type                        :     Distributed system

After migration the Java status is not available from SAPMMC, but the JAVA system is up and running(checked from jcmon and users are logging in).

In mmc it only shows for jcontrol : status info unavailable. In AS Java processes nothing is shown.

Restarting the OS or closing and opening mmc has not solved it.

Result of sapcontrol -nr 00 -function GetProcessList:

30.09.2015 03:57:31

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

jcontrol.EXE, J2EE Server, YELLOW, Status info unavailable, 2015 09 20 00:56:59,

243:00:32, 5048

igswd.EXE, IGS Watchdog, GREEN, Running, 2015 09 20 00:56:59, 243:00:32, 648

Kindly help in resolving the issue.

Thanks in advance,

Anitha

[Former Member · Accepted solution]

Thank you experts,

     The issue has been resolved.

After Kernel upgrade, all the processes except for sapstartsrv.exe had not been upgraded which caused version mismatch and did not let jcontrol.exe info unavailable.

Hence, replaced the kernel with quality system kernel.

Regards,

Anitha

[americo_goncalvesqualho]

Hi Anitha,

What is the output of the commands below?


sapcontrol -nr 00 -function GetVersionInfo

sapcontrol -nr 00 -function J2EEGetProcessList

In addition we may need to check the profiles, if you please

Namastê,

Americo

[Mofizur]

HI Anitha,

Please check below notes

1724391 - jcontrol.exe is in yellow status with message "J2EE info unavailable" in MMC

877795 - Problems with sapstartsrv from Release 7.00 and 6.40 patch 169

Thanks,

Mofizur