Customer account is not flowing to accounting document

[Former Member]

Hi

Customer account is not flowing in  to accounting document

when i check in vf02 accounting tab am not able to see customer account ,for this customer master data company code tab Recon. account is maintained please help me out

thanks in advance

[former_member182708]

Hi syed zabee,

your screen-shot shows that the debitor line with posting key 01 is missing, this seems not to be  an account determination problem.

First line in your accounting document is a credit posting with posting key 50 to a revenue G/L account.

To start more information about the invoice would be required.

What kind of invoice is this?

Should there be a debitor in accounting, who will have to pay?

Or is it for a stock transfer?

Or is the net and tax value zero?

Is it a normal customer invoice?

Then in this latter case,  in standard SAP the debitor line is created in include LV60BF00, FORM FILL_ACCIT_DEB and consists of the net and tax value that will have to be paid.

The account number is usually the payer of the invoice (VBRK-KUNRG) which is filled to XACCIT-KUNNR in include LV60BF00, FORM ACCOUNTING_HEAD_LINE.

Now to find the answer, why in your example the whole debitor line is missing, is not possible without an examination of this accounting document creation process on your system.

If you have the possibility to open an incident in the SAP service marketplace, the SAP Support could perform an investigation.

One possible error could be, that the user-exit  EXIT_SAPLV60B_010 is wrongly implemented, as described in note  160211.

But for other root causes only with an investigation on the system itself further assistance could be given.

Best regards,

Tobias

[prashant_sharma21]

Hello Syed,

First thing there is no accounting tab in invoice (VF01/VF02) more over reconciliation account we could see through VF01/02/03 > Environment > Account Determination Analysis >  Reconciliation account.

Additionally we could see Reconciliation account in invoice if it is maintained in background setting.

Thanks,

Prashant Sharma

[Lakshmipathi]

What do you mean by Customer account?  Is it customer code or Reconciliation account or G/L Account ?  For information, FI postings will happen based on the settings you set in VKOA where you assign different G/L Account

G. Lakshmipathi

[Former Member]

Hi lakshmi ji

it is customer G/L Account. i have checked VKOA setting too

thanks

[VeselinaPeykova]

Do you mean no open item in FBL5N or you mean no customer item at all in the FI document ?

Is the FI document created successfully or you get an error during release to accounting?

If you get an error at relaese, please post a screenshot of the billing document and the error message.

In case you have a FI document generated, post a screenshot of the account determination for each of

the pricing conditions present in the billing and a screenshot of the FI document from the billing.

[VeselinaPeykova]

It really depends on what you are invoicing exactly.

Please post screens of your account determination in the document and explain briefly the business process.

[Former Member]

Hi

vaseline

please check the screen shot

customer account is missing

\

[VeselinaPeykova]

Could you also post the screenshots of your account determination in the billing document and the billing document itself?

It is hard to understand your process only by looking at a FI posting with many items.