Partner functions missing in contract items

[Former Member]

Hi Experts,

We have created custom process type for service contracts. In crmd_order, 'Sold-to party' is present in the contract header but missing in item level.

I tried to fix this manually by adding 'Sold-to party' to the contract item, but no use.

Is this issue related to partner determination procedure or can this be handled using crm_order_maintain?

Please provide your valuable inputs in this regard.

Best Regards

Karthik

[Former Member]

Hi Karthik

For existing One Order Objects you'll need a program to identify and fix these.

For new Contracts, make sure your Item has the required Partner Determination Method assigned and that the rules for population are defined and working.

Regards

Arden