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Price agreement is not determined in service order from service contract

Former Member
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Hi,

I am working in SAP CRM 7.0 ehp1. I have created a service contract(SC) and in the contract item I have assigned a price agreement(discount depending upon the product group). But when I am creating a service order(SRVO), service contract is determined successfully with the item but pricing agreement is not determined/ not effective.

I have tried it a lot but could not find where the problem actually lies. Please help if someone have any clue.

Regards,

kavita chaudhary

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Hello Katja,

did you solve your issue? I'm working on SAP CRM 7.0 ehp2 and facing the same problem.

Regards

Francesca

Former Member
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Hi all,

Please help if anyone have any clue about the problem.

Thanks in advance!

kavita chaudhary

Former Member
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This message was moderated.

former_member186887
Active Contributor
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Did you check the copying controls for pricing from Contract to Order?

Former Member
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Hi maddy,

I have maintained the copy control for transactions and item categories and also copy pricing agreement is checked. Is there any other setting that needs to be done? Please let me know from where I can do the same.

Regards,

kavita

former_member186887
Active Contributor
0 Kudos

Hi Kavita,

I think the below sap note might solve your issue, kindly check.


2074890 - Service Contract Discount not applied in relevant Items



Former Member
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Hi,


Thanks for sharing the information. As the SAP note  2074890 mentioned, BBPCRM component release should be 713, but I am working on SAP CRM 7.0 ehp1. Here BBPCRM component release is 701.


So can't it be possible to use price agreements in the SAP CRM ehp1.


If you get any clue please let me know.


Regards,

kavita chaudhary