UI5 application is not working in IE11 in the production environment

[former_member273893]

Hi Experts,

We are facing an issue with a UI5 application in the Production environment..

An existing UI5 application is not working in IE11 in the production environment; we just see a blank screen, with error : "SAP is undefined" (attached error screen short),  but in Chrome browser it works fine.

However in development environment we don’t have any such issue (working in IE11 and Chrome Browsers).

Please suggest what has to be done..

Regards,

Saranya

[karthikarjun]

Hi Saranya,

Go to networktab--->check  https://openui5.hana.ondemand.com/resources/sap-ui-core.js this Url is loaded or not.

Thanks,

Karthik A

[former_member273893]

Hi Karthik,

Yes the URL is loaded.

Thanks and regards,

Saranya

[maartenf]

Hi Saranya,

Did you check the network tab of the IE11 browser development tools (you'll have to start this first before it records the requests) or Fiddler?  Is the sapui5 core correctly loaded before the sap.ui.localResources statement is executed? Are you using some custom (asynchronous) code to include the sapui5 framework?

Best regards,

Maarten

[former_member273893]

Hi Maarten,

Yes i checked the network tab.. sapui5 core is loaded before sap.ui.localResources is executed.

Thanks and regards,

Saranya