Runtime error "CALL_FUNCTION_REMOTE_ERROR"

[Former Member]

Dear Experts,

When I try to delete the client using transaction "SCC5", I get the status "Cancelled". I see the Runtime error "CALL_FUNCTION_REMOTE_ERROR" for ABAP program "CL_FINB_GN_BBI================CP" in  transaction, ST22 (see attached screenshot).

Any ideas, please?

Thanks & best regards,

Sreenu

[Former Member · Accepted solution]

Can you upload full dump log?

[Former Member · Accepted solution]

Hi Roman,

Please find the Dump file in attachment.

Thanks,

Sreenu

ABAP_Dump.txt.zip

[Mofizur · Accepted solution]

Hi Sreeni,

Sorry for the typo..It wil be rdisp/max_wprun_time 🙂

Thanks,

Mofizur

[Former Member · Accepted solution]

Try to check if SAP Note 2166955 - Deletion and reactivation of ABAP Dictionary object generates deadlock on DDFTX is relevant to your issue.

[Former Member · Accepted solution]

Hi Roman,

Thank you for the OSS note, issue resolved.

Best regards,

Sreenu

[Former Member]

Hi Srinivasa,

Try to run client deletion using SAP* user . Please find below useful SAP note. The third point in note looks to be related to your issue.

70643 - CC-TOPIC: Client Deletion (SCC5)

Thanks

Santosh

[Former Member]

Hi Santosh,

Thank you for the Hint.

I also tried with SAP* but same issue results (Client copy cancelled). Also, tried "rdisp/max_wprun_time" Parameter with values, 3600 and 7200. 

I assume that, Troubleshooting has to be done by considering the keyword "FINB_TR_CC_EXIT" (see output result in attachment).

I found OSS Note: 844615 but it doesn't match to my requirement.

Any ideas, please?

Best regards,

Sreenu 

[Mofizur]

Hi Sreeni,

One more wild idea from my side.If it is still failing with TIME OUT dump then please try setting the parameter rdisp/mas_wprun_time to 0. Setting the parameter to 0 indicates that no time limit is defined 🙂

If it still fails that means there is something else.

Thanks,

Mofizur

[Former Member]

Hi Mofizur,

Thank you for the Hint.

When I try add the Parameter "rdisp/mas_wprun_time" in RZ10, i get the message "The Parameter is not known. Do you still want to copy it?".

Is this paramter obsolete or i have any new issue?

Best regards,

Sreenu

[Former Member]

Hi Sreenivasa,

Please try SAP* initial user.

1.If currently sap* user is not having password "pass" means you have sap* user's details in your database. So delete sap* user from system database and required client.

2. Set parameter 'rdisp/no_automatic_user_sapstar' to value 0  in any one apps server of your system. And take restart of the system.

3. Login into the system (use user sap* and password as 'pass') with same apps on which you have set parameter and same client from which you have deleted sap* user

Then try to run client deletion. Hope it will work.

Thanks

Santosh

[Mofizur]

Hi Sreeni,

It seems you tried it in foreground.Please perform the task in background.

Thanks,

Mofizur

[Former Member]

Hi Mofizur,

Earlier, I tried also in background. But, struck with the same issue.

Any other ideas, pelase?

Thanks & best regards,

Sreenu

[isaias_freitas]

Hello,

It is not possible that it was the exact same issue.

The issue seen at the provided screenshot is a TIMEOUT dump (e.g., the process ran for too long).

This will never happen with a background work process.

What was the error you received when it was executed in background?

Regards,

Isaías

[Former Member]

Hi Isaías,

In background, i got the same error (see attached screenshot).

Thank you,

Sreenu

[isaias_freitas]

hmmm it seems that the background process is triggering a parallel task that runs in dialog...

In this case, please try increasing the parameter "rdisp/max_wprun_time.

Regards,

Isaías

[Former Member]

Hi Isaias,

I already increased the default parameter "rdisp/max_wprun_time" value 3600 to 7200.

Do I have to increase still more?

Any other ideas, please?

Thanks,

Sreenu