on 10-12-2015 11:47 AM
Hi Gurus,
I have SAP 10.0 SP16. We have implemented decentralized EAM.
Very weird situation:
FF login notification sent to owner correctly.
FF logs are captured in target system in STAD & SM20. FF logs are collected in GRC box which is visible in table GRACFFLOG & table GRACACTUSAGE.
If I run job for action usage & ff log sync & master data sync it runs successfully. but SOST no mails are triggered for controller.
Tried solution:
(1) RFC user has required authorization (S_TOOL_EX) with SAP_ALL & SAP_NEW authorization.
(2) time zones are same for target system & GRC system.
(3) SU01 for controller has proper email id (also for FF user/owner/FF id)
(4) FF log sync job run after 6 hours of interval. Also tried for 2 hours of interval ( As STAD has data for only 2 hrs)
(5) Checked the logs in SLG1. All looks in green. No error
(6) WF-BATCH user has SAP_ALL & SAP_NEW
(7) Since the issue is boggling since many days I gave controller autho. of SAP_ALL & SAP_NEW.
Please help
Thanks.
Hi,
Check the GRACACTUSAGE table for your target connector, and see if your user ids are not "-- ? --", if this is the case add S_TOOLS_EX authorization to your RFC user,
Regards
Rafael
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Hi,
Please make sure that delivery option of controller is set to "workflow" not email in NWBC>setup>controllers.
Regards
Rafael
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Hi Plaban,
Thanks for quick response.
Unfortunately my sync job runs good.
one more wierd observation: I created new FF ID (test FF ID) with same owner & controller. When i ran FF ID & ran all jobs, actually log report triggered but it sent the log for today's first FF log in which was not by this test FF ID.
I think, the log report triggers from SOST when diff FF ID comes in queue but send report for first login of the day (FIFO manner)
little weird, I hope i can explain it.
any suggestion?
Thanks
SAP gurus,
just got one observation: crosschecked for 4 times.
1. I ran FF log with IBM_FF_ABAP once in morning but log report didnt generate.
2. I created new users IBM_FF_test & run jobs. Log generated but for IBM_FF_ABAP.
3. I created new user, IBM_FF_TEST1 & run job, log generated but for IBM_FF_TEST.
so log do generate but for previous user that too if i create new user.
any conclusion on this? please suggest
Thanks
Hi,
what is your Notification type for controller ? IF it is workflow, do you have agent id set for Controller, for event REQUEST_SUBMIT at Process level or in 1st stage of FF log review request?
Regards
Plaban
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Hello,
Please check notification type for controller in fire fighter id assignment screen
also check below Note
2168909 - Firefighter logs are not processed when no controller is maintained
Regards
Baithi
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