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DBSQL_DUPLICATE_KEY_ERROR dump in SAPLCRM_DOC_FLOW_DU

Former Member
0 Kudos

Hi all,

We recently upgraded our CRM system from 7.0 EHP1 to EHP3.

After upgrade we see lot of dumps for  DBSQL_DUPLICATE_KEY_ERROR in programs SAPLCRM_DOC_FLOW_DU and  SAPLCRM_LINK_DU.

I have attached ST22 dump analysis for both the programs.

Please suggest what can be done for this as our production system is very unstable because of this error.

Regards,

Hari

Accepted Solutions (1)

Accepted Solutions (1)

grace_xin
Advisor
Advisor
0 Kudos

Hi Hari,

As far as I know, normally we get this dump when the system tries to insert, but not update, an existing entry into the DB table.

Do you know how this issue could be reproduced?

Best Regards,

Grace

Former Member
0 Kudos

Hi,

Please check below sap note if they are applicable...

1829414 - Dump during Account Merge.


1741778 - Dump during Accounts Merge


how about having SQL trace on the performed on the activity.



Regards,

Prithviraj.

Former Member
0 Kudos

Hi Grace,

Thank you for the suggestion.

This is caused due to custom report for creating follow-up activity where existing record is inserted into table.

Now this is fixed.

Regards,

Hari

grace_xin
Advisor
Advisor
0 Kudos

Hi Hari,

Glad to know this issue has been resolved.

Have a nice day.

Best Regards,

Grace

Answers (1)

Answers (1)

Former Member
0 Kudos

Hello Hari, I'm with the same dump in SAPLCRM_DOC_FLOW_DU program. Could you to answer me how you solved this problem, What you did?

I'm new in SAP and more new yet in SAP CRM.

Regards,

   

     Tálison

Former Member
0 Kudos

Hello Tálison,

Please check in your report if you are inserting existing record into DB instead of updating.

Regards,

Hari