Mapping Runtime refresh error

[Former Member]

Hi,

When we try to refresh mapping runtime in our PI 7.3 we get the following error. We know it's a password issue but where should we update the password to fix this problem?

[EXCEPTION]

javax.servlet.ServletException: com.sap.aii.utilxi.hmi.api.HmiCoreException: Connection to system RUNTIME using application RUNTIME lost. Detailed information: Error accessing "http://host:50000/run/value_mapping_cache/int?container=any" with user "PIISPID". Response code is 401, response message is "Unauthorized"

at com.sap.aii.ibrun.servlet.impl.MappingRuntimeRefresh.doPost(MappingRuntimeRefresh.java:181)

[former_member186851]

Hello Ricardo,

You should update the password/roles in user admin

navigate to  http://<host>:<port> and then choose  User Management.

Else choose http://<host>:<port>/useradmin

[Former Member]

We updated the password in useradmin and restarted the instance but the problem persists.

[former_member186851]

Ricardo its not because of password,it is because of missing authorisations.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/2061257f-970c-2c10-3783-9821abb59...

[Former Member]

We compared authorizations with QAS and Production systems where the refresh is working, we also gave full authorization to the user but we still get the same error.

[Former Member]

We finally find where to change the password

It's in

http://<host>:50000/dir/start/index.jsp > Administration > Exchange Profile > com.sap.aii.integrationserver.serviceuser.pwd