Email Recall functionality in CRM

[Former Member]

Hi Experts,

I have a requirement of recalling a sent mail from CRM agent inbox, like how we recall a sent mail from Microsoft outlook. Is it possible to replicate the same functionality in CRM Agent inbox. MOtive for this functionality is to recall any incorrect/wrong email sent to the users. Any pointers to achieve this requirement will be appreciated.

Thanks & Regards,

Viswa

[Sigrid]

Hello Viswa,

The only thing what I know is that it is not part of SAP Standard.

Best Regards,
Sigrid