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Disp+work stops after few minutes

0 Kudos

Hi,

Yesterday evening without making any change to our SAP ERP system, disp+work process stopped working.

We restarted server, we started sap and system turned green. After few seconds (without trying to connect to the system) system turned yellow and we show that disk+work process was on stop status.

In dev_w0 file we found the following errors:

...

***LOG BY2=> sql error 0      performing CON [dbsh#2 @ 1208] [dbsh    1208 ]

B  ***LOG BY0=> <message text not available> [dbsh#2 @ 1208] [dbsh    1208 ]

B  ***LOG BY2=> sql error 0      performing CON [dblink#4 @ 433] [dblink  0433 ]

B  ***LOG BY0=> <message text not available> [dblink#4 @ 433] [dblink  0433 ]

M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1505]

M  in_ThErrHandle: 1

M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10652]

Info for wp 0

M    pid = 4380

M    severity = 0

M    status = 0

M    stat = WP_RUN

M    waiting_for = NO_WAITING

M    reqtype = DP_RQ_DIAWP

M    act_reqtype = NO_REQTYPE

M    rq_info = 0

M    tid = -1

M    mode = 255

M    len = -1

M    rq_id = 65535

M    rq_source =

M    last_tid = 0

M    last_mode = 0

M    semaphore = 0

M    act_cs_count = 0

M    csTrack = 0

M    csTrackRwExcl = 0

M    csTrackRwShrd = 0

M    mode_cleaned_counter = 0

M    control_flag = 0

M    int_checked_resource(RFC) = 0

M    ext_checked_resource(RFC) = 0

M    int_checked_resource(HTTP) = 0

M    ext_checked_resource(HTTP) = 0

M    report = >                                        <

M    action = 0

M    tab_name = >   

M    attachedVm = no VM

M        

*****************************************************************************

M  *

M  *  LOCATION    SAP-Server sap1_PRD_00 on host sap1 (wp 0)

M  *  ERROR       ThInit: db_connect

M  *

M  *  TIME        Wed Nov 25 17:29:02 2015

M  *  RELEASE     701

M  *  COMPONENT   Taskhandler

M  *  VERSION     1

M  *  RC          13

M  *  MODULE      thxxhead.c

M  *  LINE        10917

M  *  COUNTER     1

M  *

M  *****************************************************************************

M  PfStatDisconnect: disconnect statistics

M  Entering TH_CALLHOOKS

M  ThCallHooks: call hook >BtcCallLgCl< for event BEFORE_DUMP

M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   730]

M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  262]

M  Entering ThSetStatError

M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M  Entering ThReadDetachMode

M  call ThrShutDown (1)...

M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 4380) [dpnttool.c   334]

We haven't made any chance to the system. SQL management tool connects successfully to SQL server.

Can anyone help us to locate the cause of this.

thanks.

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

we found solution.

Tivoli backup agent update installed slq native client 10.0.

We set environment variable MSSQL_FORCEOLEDB=1 (sap note 1082356) and problem solved.

thanks everyone.

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Stilianos

Can you please provide output of R3trans -d command from <sid>adm user? It seems that there is issue in connectivity to DB, which can occur due to password of SAPService<SID> user of SQL database has expired or account might be locked.

Regards

Raj Mohan

0 Kudos

This is R3trans version 6.14 <release 701 – 19.01.11 -11:44:00>

Unicode enabled version version

2EETW152 Cannot open file “xxx”.       xxx is strange letters (no meaning)

R3trans finished <0012>.

Former Member
0 Kudos

Hi,

Kernel version seems to be too old.

take a backup of current kernel.

Update kernel with latest relevant version.

Check again.

Regards

Anand

Former Member
0 Kudos

Hi Stillianos

R3trans command is not giving return code 0 which means there is issue in connectivity between SAP and DB. Please paste entire content of R3trans.log file generated in the directory from which you executed the R3trans -d command.

Regards

Raj Mohan

Former Member
0 Kudos

Hello,

Can you please refer following sap link.

SAP Startup Troubleshooting Guide for Netweaver Application Server - Application Server Infrastructu...

I hope this helps you in resolving the issue.

Regards

Anand