on 11-27-2015 8:44 AM
Hi all,
I know a consumer can only be specified as a consumer when it was created, later you cannot turn a non-consumer into a consumer after the creation of the individual account.
This kind of behaviour has been specified in the SAP NOTE 2217081 where we can read that we should simply avoid adding 'CONSUMER' role to an existing individual account which is not a consumer. This will arouse the inconsistency between CRM and ECC
Now if an individual account will be created with Consumer role how can I avoid the replication on ECC? I need to manage a kind of lifecycle: Prospect->Consumer. What do you suggest? I think I can introduce a specific custom field (Do not replicate or replicate) for instance but what is the best place to stop the replication if the value of this field is "Do not replicate"?
Other ideas?
Best regard ..... Roberto
Dear Roberto,
You could set upload filters to restrict the consumer replication.
The upload filters can be set in T-code SMOEAC. The detailed steps can be found in KBA 1834681.
The filters can be set such as "IS_CONSUMER" not equals to X as per your business requirement.
Hope the information helps.
Best regards,
Julin Xin
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