Explorer doesn't display correctly in BI Lauchpad

[Former Member]

Hello,

I am having issues to open explorer on BI Launchpad. However it works fine in Explorer application.

How it displays in Explorer.

How it displays in BI Lauchpad.

[Former Member · Accepted solution]

I've finally found what was causing the problem. It was because the title of the information space contain a single quote at the end: (wayin')

When I've removed the single quote it diplays correctly in BI Launchpad.

[Former Member]

Hi Ashraf,

This looks specific to browser.Is it working fine from IE? Also test below steps:

-Click on facet button to just display facets and check if that displays the panel.

-Is it specific to one information space ? If so find the difference and remove few facets and then index and check.

Regards,

Pranay