Installation Error in TREX 7.1

[Former Member]

Dear Experts,

I am installing TREX 7.1 on same machine where my IDES ERP6.0 EHP7 is installed (windows).

first i was installing Revision 64, but then after reviewing post on scn i tried to install revision 59 and,

I am installing with administrator user, but still facing the issue,

Please help me this is really urgent.

below is the install.cmd logs.

*******************************************************************************

*

*

* Installation script for TREX system

*

*

*

* Script execution started at 2015-12-04 07:08:13

*

* Log file C:\Program Files/sapinst_instdir/TREX/install\_install.log

*

*******************************************************************************

saptrexmanifest.mf doesn't exists. The upgrade was unsuccessful before?

saptrexmanifest.mf doesn't exists. The upgrade was unsuccessful before?

saptrexmanifest.mf doesn't exists. The upgrade was unsuccessful before?

saptrexmanifest.mf doesn't exists. The upgrade was unsuccessful before?

saptrexmanifest.mf doesn't exists. The upgrade was unsuccessful before?

saptrexmanifest.mf doesn't exists. The upgrade was unsuccessful before?

-----------------------------------------------------

*******************************************************************************

*

* Installation of TREX system

*

* [7.10.59.392415]

*

*

* Script execution started at 2015-12-04 07:08:13

*

* Log file C:\Program Files/sapinst_instdir/TREX/install\_install.log

*

*******************************************************************************

*******************************************************************************

*

* Performing Step 1

*

* Preparation and checks before TREX system installation

*

*******************************************************************************

--- Installation practicability checks ---

Action:  Checks for network access, user management and instance management

*******************************************************************************

*

* Performing Step 2

*

* TREX system installation

*

*******************************************************************************

FILERDIR F:\usr\sap

TrexConfigType is UNDEFINED

Cocktail is: UNDEFINED

Persistence: FS

Installing Version: 7.10.59.392415

SystemType is UNDEFINED

IntegratedSystem: False

fsLayout: filer

linkedBinaries: False

sharedBinaries: False

configType: UNDEFINED

systemType: UNDEFINED

DearStructure: SYSTEMLOC is: F:\usr\sap

DearStructure: INSTANCELOC is: F:\usr\sap

Action:  Creating directory structure for SAPSID TRE, Instance 05

SarTrek.createdirs

Action:  Creating user for SAPSID TRE

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Action: Creating user for SAPSID TRE -- failed.

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############ >>>ERROR:cannot create 'TMC-ERP74\treadm' user, rc: 2245 - TREX setup cannot proceed.

*******************************************************************************

*                   ===  Script execution resumee  ===                        *

* Step 1: Preparation and checks before TREX system installation      : SUCCESS

* Step 2: TREX system installation                                    : FAILED

*

* Script execution terminated at 2015-12-04_07.08.17 with error 1

* See also log file: C:\Program Files/sapinst_instdir/TREX/install\_install.log

*******************************************************************************

Here is the __install logs

*******************************************************************************

*

*

* Installation script for TREX system

*

*

*

* Script execution started at 2015-12-04 07:08:13

*

* Log file C:\Program Files/sapinst_instdir/TREX/install\_install.log

*

*******************************************************************************

SAP Instance DAA 98 SMDA98

============================================================

DAA 98

------------------------------------------------------------

kind: SMDA

type: other

version: None

nwSystemType: None

applianceType: None

trexConfigType: 0

host: None

============================================================

SAP Instance IDS 01 ASCS01

============================================================

IDS 01

------------------------------------------------------------

kind: ASCS

type: other

version: None

nwSystemType: None

applianceType: None

trexConfigType: 0

host: None

============================================================

SAP Instance IDS 00 DVEBMGS00

============================================================

IDS 00

------------------------------------------------------------

kind: DVEBMGS

type: other

version: None

nwSystemType: None

applianceType: None

trexConfigType: 0

host: None

============================================================

============================================================

TID 02

------------------------------------------------------------

kind: trex

type: DI

version: None

nwSystemType: None

applianceType: None

trexConfigType: DEFAULT

host: None

============================================================

============================================================

TRM 03

------------------------------------------------------------

kind: trex

type: DI

version: None

nwSystemType: None

applianceType: None

trexConfigType: DEFAULT

host: None

============================================================

============================================================

TRS 04

------------------------------------------------------------

kind: trex

type: DI

version: None

nwSystemType: None

applianceType: None

trexConfigType: DEFAULT

host: None

============================================================

_collectVersions: globalSysDir=None

============================================================

TID 02

------------------------------------------------------------

kind: trex

type: DI

version: None

nwSystemType: None

applianceType: None

trexConfigType: DEFAULT

host: None

============================================================

_collectVersions: globalSysDir=None

============================================================

TRM 03

------------------------------------------------------------

kind: trex

type: DI

version: None

nwSystemType: None

applianceType: None

trexConfigType: DEFAULT

host: None

============================================================

_collectVersions: globalSysDir=None

============================================================

TRS 04

------------------------------------------------------------

kind: trex

type: DI

version: None

nwSystemType: None

applianceType: None

trexConfigType: DEFAULT

host: None

============================================================

-----------------------------------------------------

checking local administrators

OPTIONS: ['--action=install', '--logdir=C:\\Program Files/sapinst_instdir/TREX/install', '--sid=TRE', '--instance=05', '--password=sap123456', '--target=F:\\usr\\sap', '--host=TMC-ERP74', '--domain=TMC-ERP74', '--logdir=C:\\Program Files/sapinst_instdir/TREX/install']

*******************************************************************************

*

* Installation of TREX system

*

* [7.10.59.392415]

*

*

* Script execution started at 2015-12-04 07:08:13

*

* Log file C:\Program Files/sapinst_instdir/TREX/install\_install.log

*

*******************************************************************************

*******************************************************************************

*

* Performing Step 1

*

* Preparation and checks before TREX system installation

*

*******************************************************************************

saploc points to f:\usr\sap

There is no installer status file f:\usr\sap\TRE\install.tmc-erp74.TREXStatus.txt

--- Installation practicability checks ---

Action:  Checks for network access, user management and instance management

*******************************************************************************

*

* Performing Step 2

*

* TREX system installation

*

*******************************************************************************

FILERDIR F:\usr\sap

SarTrek input parameter systemloc: F:\usr\sap

SarTrek input parameter instanceloc: None

SarTrek input parameter sid: TRE

SarTrek input parameter instance: 05

SarTrek input parameter host: TMC-ERP74

SarTrek input parameter action: 6

SarTrek input parameter systemType: UNDEFINED

SarTrek input parameter persistence: FS

SarTrek input parameter useTpmSuffix:

systemType initial: None

systemType is 0

TrexConfigType is UNDEFINED

Cocktail is: UNDEFINED

Persistence: FS

Installing Version: 7.10.59.392415

SystemType is UNDEFINED

IntegratedSystem: False

fsLayout: filer

linkedBinaries: False

sharedBinaries: False

configType: UNDEFINED

systemType: UNDEFINED

Dearstructure input parameter instance: 05

Dearstructure input parameter host: tmc-erp74

Dearstructure input parameter systemloc: F:\usr\sap

Dearstructure input parameter integratedSystem: False

Dearstructure input parameter distributionType: 2

Dearstructure input parameter version: 7.10.59.392415

Dearstructure input parameter instanceloc: None

saploc points to F:\usr\sap

host       : tmc-erp74

platform   : ntamd64

sid        : TRE

systemloc  :F:\usr\sap

globalSystemLoc  :F:\usr\sap\TRE\SYS

instance   : 05

instanceloc:F:\usr\sap

getSysDir       : F:\usr\sap\TRE\SYS

getSystemDir    : F:\usr\sap\TRE\SYS

getSysExeDirAbs : F:\usr\sap\TRE\SYS\exe\nuc\ntamd64

getGlobalDir    : F:\usr\sap\TRE\SYS\global

getProfileDir   : F:\usr\sap\TRE\SYS\profile

getGlobalInstallDir    : F:\usr\sap\TRE\SYS\global\trex\install

getGlobalSupportDir    : F:\usr\sap\TRE\SYS\global\trex\install\support

getGlobalSystemDir     : F:\usr\sap\TRE\SYS

getCfgdirName          : tmc-erp74

DearStructure: SYSTEMLOC is: F:\usr\sap

DearStructure: INSTANCELOC is: F:\usr\sap

Action:  Creating directory structure for SAPSID TRE, Instance 05

======================================================

-----------------  SarTrek.createdirs  ----------------

------------------------------------------------------

SarTrek.createdirs

------------------------------------------------------

SarTrek.createdirs

checking F:\usr\sap\TRE...

  warning: directory already exists!

  warning: directory is not empty!

...ok

creating F:\usr\sap\TRE\SYS

creating F:\usr\sap\TRE\SYS\profile

creating F:\usr\sap\TRE\SYS\global\security\lib\tools

creating F:\usr\sap\TRE\SYS\global\security\data

creating F:\usr\sap\TRE\SYS\global\trex\custom

creating F:\usr\sap\TRE\SYS\global\trex\custom\config

creating F:\usr\sap\TRE\SYS\global\trex\custom\python_support

creating F:\usr\sap\TRE\SYS\global\trex\data

creating F:\usr\sap\TRE\SYS\global\trex\data\index

creating F:\usr\sap\TRE\SYS\global\trex\data\queue

creating F:\usr\sap\TRE\SYS\global\trex\data\slices

creating F:\usr\sap\TRE\SYS\global\trex\data\snapshots

creating F:\usr\sap\TRE\SYS\global\trex\data\backup

creating F:\usr\sap\TRE\SYS\global\trex\data\cruise

creating F:\usr\sap\TRE\SYS\global\trex\checks

creating F:\usr\sap\TRE\SYS\global\trex\doc

creating F:\usr\sap\TRE\SYS\global\trex\install

creating F:\usr\sap\TRE\SYS\global\trex\install\backup

creating F:\usr\sap\TRE\SYS\global\trex\install\config

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\config

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\CCMS

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\lexicon

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\filter

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\Python

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\python_support

creating F:\usr\sap\TRE\SYS\exe\nuc\ntamd64\topicmaps

creating F:\usr\sap\TRE\TRX05

creating F:\usr\sap\TRE\TRX05\exe

======================================================

Action:  Creating user for SAPSID TRE

======================================================

-----------------  SarTrek.createuser  ----------------

------------------------------------------------------

SarTrek.createuser

------------------------------------------------------

creating 'SAP_TRE_LocalAdmin' group

creating 'SAP_TRE_GlobalAdmin' group

creating 'TMC-ERP74\treadm' user

*******************************************************************************

Action: Creating user for SAPSID TRE -- failed.

Exception description:

Traceback (most recent call last):

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 1344, in installInstance

    self.memberInstallStatus.doItOrNot(self.memberSarTrek.createuser, [self.optionPassword], {'comment':'SAP System Administrator', 'id':self.optionSIDAdmId, 'sapsysid':self.optionSapsysId, 'shell':self.optionShell, 'home':self.optionHome })

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\support\setuplib.py", line 5840, in doItOrNot

    step(*args, **keyArgs)

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\support\setuplib.py", line 1580, in createuser

    return self.user.create(comment=comment, id=id, password=password, sapsysid=sapsysid, shell=shell, home=home)

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\support\setuplib.py", line 471, in create

    raise SetupException("cannot create '%s' user, rc: %d"%(self.admuser.name,rc))

SetupException: >>>ERROR:cannot create 'TMC-ERP74\treadm' user, rc: 2245

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############ >>>ERROR:cannot create 'TMC-ERP74\treadm' user, rc: 2245 - TREX setup cannot proceed.

Exception description:

Traceback (most recent call last):

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 3559, in main

    Installer().mainTrexAction()

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 703, in mainTrexAction

    self.installInstance(step)

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 1379, in installInstance

    framework.error(str(e) + " - TREX setup cannot proceed.")

  File "E:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 3469, in error

    raise ErrorException(self.errorMarker + text,result=1)

ErrorException: <__main__.ErrorException instance at 0x0000000002250C88>

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*                   ===  Script execution resumee  ===                        *

* Step 1: Preparation and checks before TREX system installation      : SUCCESS

* Step 2: TREX system installation                                    : FAILED

* Script execution terminated at 2015-12-04_07.08.17 with error 1

*******************************************************************************

2). when i am uninstalling the TREX, it doesn't give any Profile folder.

Please help me.

Regards,

John

[former_member217429]

Hi John,

the issue was resolved in the thread http://scn.sap.com/thread/3832942

Best regards,
Mikhail