Analysis for office too slow while opening

[Former Member]

Hello ,

We have analysis workbooks published in BI launchpad and our users have analysis for office excel add-in ( 2.1 version)

Some of the users are facing a problem when trying to open the workbook, excel keeps spinning for more than 10 mins before they get the prompt screen

In case an y of you faced this problem , please let me know

Regards,

Arun

[Former Member]

Hi Arun,

Can you check with RAM of the system used? It is a known issue with particular version of AO 2.1 , it is fixed with a patch later on, Refer 2201473.

[TammyPowlas]

Hi - I moved to the BI platform space, as this could be a function of sizing the BI platform

I recommend you share your version of the BI platform (BI4.x) and if you have the Analysis Office BI platform add-on installed.

[Former Member]

Hi Tammy,

we are on BI 4.1 SP06, we dont ahve the analysis office add-on installed

We are using analysis for office excel add-on  installed on the client machines to open the workbooks published in BI launchpad folder ( BI launchpad has SSO with backend BW)

Issue is faced by not all users ,but a few . For them the initial prompt screen takes too long , but once the get the prompt screen they can work with excel without any issues

Regards

Arun

[former_member136842]

Hello,

this can be to nearly everything. I would start with SAP Note 2076788.

Regards

-Seb.