cancel
Showing results for 
Search instead for 
Did you mean: 

BI Platform Support Tool Issue: Unable to save preferences file

kim_matthews2
Explorer
0 Kudos

HI team - using build version 2.0.0.323.

When I try to Save Preferences (File -> Save -> Save Preferences) getting the error: config.xml The system cannot find the file specified.

Thank you Kim

Accepted Solutions (1)

Accepted Solutions (1)

Toby_Johnston
Advisor
Advisor
0 Kudos

Hey Kim,

Thanks for reporting the problem.  I'll try to reproduce this and let you know.

In the meantime, if you want to save your preferences file, you can copy it directly from here:

C:\Users\YOURUSERACCOUNT\AppData\Roaming\BISupportTool

Regards,

Toby

Toby_Johnston
Advisor
Advisor
0 Kudos

Hi Kim,

I have coded a fix for this and it will be in the next patch 2.0.2.  The JIRA ID is BITBITOOL-799

Thanks for letting us know about the problem.

Regards

Toby

Answers (0)