WEBUI upgrade from CRM 5.0 to CRM 7.2

[Former Member]

Hi Folks,

We are in the process of upgrading CRM 5.0 to 7.0 Ehp 2.

Presently, users are using IC webclient in the existing system. I want to understand what will happen with current EEWB fields, custom logic written on IC webclient BSP applications? Will everything get copied as it is or we will have to redo everything in CRM 7.0 Ehp2?

Also will IC webclient profiles get converted to Business role?

Regards,

Nikhil

[Former Member · Accepted solution]

Hi

in general fields should need only to be unhidden - but depends on field type.

you will have more info here:

"CRM 4.0 upgrade to 7.0 - Guide for typical upgrade tasks regarding customer specific developments"

Instruction Guides - CRM - SCN Wiki

and in:

Upgrade master guide

notes:

1570869 - Adaption of enhancements after SP or release upgrade

1357657 - Extension fields created with EEWB are not shown

You would need to review IC profiles but in general they should stay where they are with some changes. more details in Upgrade master guide "Interaction Center". Activities described.

BR

Radek