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SMTP Server connectivity Issue in PD Portal

Former Member
0 Kudos

hi,

    To automate the sending of notifications in PD Portal we used SMTP Server connectivity

     Here we have given all the settings information regarding the SMTP Server as

     smtp host :smtp.gmail.com

     smtp port :25

     sender's email id

     After testing the connection from PD Client we are facing a Error which I mention in Attachments

    

     Do we have any solution for this

Thanks,

Ramya

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member192453
Active Participant
0 Kudos

You have the SSL option selected, have you tried changing the SMTP port from 25 to 465?

A Google reference points to Port 465 being required for SSL.

Anthony

former_member200945
Contributor
0 Kudos

One good way to find smtp problem is using Powershell command Send-MailMessage

You can google search for example.

Open DOS window, type powershell. Then try the command.

The result will tell whether or not your server name and port is correct.

c_baker
Employee
Employee
0 Kudos

The error is pretty self-explanatory.  It looks like the sender must be a valid gmail id/password and use SSL to connect to the server. 

Your picture covers the other settings.  Did you select 'Server requires authentication' and provide a valid SMTP account and password?

Can you send email using a normal email client using these settings?

Chris