Can't access UI in SAP IdM 8.0 - "No identity stores are defined for workflow"

[Former Member]

Hello

I'm trying to access the UI, but I get this message everytime I log in. Wé've checked the ID for the Identity Store value, and the value is correct ("1" as there is only one IS created).

I'm attaching the screen. Any Ideas?

Thanks

Cath

[todor_boyadzhiev · Accepted solution]

Hi Catherine,

Please check if your database schema is updated correctly.

This might happen if you have updated the runtime but the DB schema update did not pass correctly. So check if this is the case - and if not. Come back with SP version so we can have a look.

Regards

Todor

[former_member243324 · Accepted solution]

Hi Todor,

Every time after import the package, the source's "Identity Store" will become empty/blank. I have go each task to change back to "Self". Is it a something wrong on Eclipse software? Thank you.

P.S. There is no error when import the package. ( I am using IDM 8.0 SP1 with latest version of LUNA )

[todor_boyadzhiev · Accepted solution]

Hi Shunji,

please check your Eclipse dev stdudio plugin - it should be the latest and also update to the latest Patch level of SP01.

This have been fixed with the latets patches in SP1.

As soon as SP2 is out - go get it. It will have much more improvements.

Regards

Todor

[Former Member · Accepted solution]

Hi Todor,

Thanks for the information. We tried updating the DB schema with the mxmc-xupdate. The update was successful, as in no error messages, but we are still getting the same message in the UI. We even tried restarting everything. Still no luck.

We are currently in SP00. We are now implementing SP1 to see if that helps.

We are working on a Windows Server 2012 R2 and SQL Server 2012.

This is the update output screen:

And the update log:

------

Updating schema

Creating functions

Done creating functions

Creating views

Done creating views

Creating stored procedures

Done creating stored procedures

Creating triggers

Done creating triggers

Set missing MXMEMBER attribute values if needed

Done setting missing MXMEMBER attribute values

Set missing mandatory DISPLAYNAME values if needed

Done setting missing mandatory DISPLAYNAME values

Populate table mxi_structure_root

Done populating table mxi_structure_root

Set/remove global constants

Done setting 72_DATA_MIGRATION=8.0

Enabling 7.2 approval mechanism views

Updating IdStore schema 

Checking jdbc connection 

[09.02.2016 10:33:47-910] - Reading Db Info - STATEMENT PREPARED: SELECT INFOVALUE FROM MC_DBINFO where INFONAME='TYPENUM'

jdbcconnection OK 

Updating IdStore schema 

[09.02.2016 10:33:49-426] - Reading Db Info - STATEMENT PREPARED: SELECT INFOVALUE FROM MC_DBINFO where INFONAME='TYPENUM'

Updating schema on identity store 1

Identity store 1 was initialized with status: 0

IdStore schema updated 

-------

Any additional ideas?

Thanks

Cath

[todor_boyadzhiev · Accepted solution]

Hi Cath,

Did you check specifically  if "com.sap.idm.jmx.idstoreid" of application "tc~idm~jmx~app" in the AS Java is set to 1 - which is your ID Store number.

This is done in NW > Java System Properties > Applications > tc~idm~jmx~app

Also in SAP note: 2097473 it is mentioned:

• Verify in AS Java config tool that there is no incorrect instance level setting for "com.sap.idm.jmx.idstoreid", which will overwrite the global template setting."

If this doesn't help:

Can you please check out for morе error logs.

Go to the NW>Logs and open the Development Traces.

Then reproduce and check if it will dumpс something more. Then write back here so we can trace it.

Also give the Schema Version Number.

Regards

Todor

[Former Member · Accepted solution]

Hi Todor,

Today's Update:

We implemented SP1 and it finally worked out. I'm now able to access the UI.

Thank you so much for the support.

Cath