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SSO Failed in 7.4

Former Member
0 Kudos

Hi Experts,

I have established the connection B/W portal and CRM system and it is working fine, recently we configured UME in our portal with ABAP datasource.

After that we loss our SSO connection, i have done the again export import portal certificate but no luck.

i am getting below log traces ... please help me on this ASAP.

01:51_10/02/16_0016_9737250
[EXCEPTION]
com.sapportals.portal.appintegrator.ApplicationIntegratorException: com.sap.security.api.umap.NoLogonDataAvailableException: No logon ticket available.
at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getAuthenticationData(UMEAccessor.java:142)
at com.sapportals.portal.appintegrator.accessor.system.LocalSystemAccessor.getAuthenticationData(LocalSystemAccessor.java:255)
at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:53)
at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:30)
at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:175)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:111)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:70)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:398)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:342)
at com.sap.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:732)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:473)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:202)
at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: No logon ticket available.
at com.sap.security.core.umap.imp.authndata.LogonTicketAuthnData.<init>(LogonTicketAuthnData.java:57)
at com.sap.security.core.umap.imp.authndata.AuthnDataFactory.getAuthnData(AuthnDataFactory.java:76)
at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:257)
at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:94)
... 64 more

Regards,

Reddy

Accepted Solutions (0)

Answers (2)

Answers (2)

Sriram2009
Active Contributor
0 Kudos

Hi Reddy.

1. Your SAP System: xxx Server Node: 9737250 Server Version: 710 SP Level: 5 - Should be on NW 7.3 to support the portal NW 7.4


2.  Kindly refer the SAP Note along with PDF for SAP version interoperability.

1388258 - Version Interoperability between SAP Business Suite and SAP NetWeaver Systems

Regards

SS

Former Member
0 Kudos

the error desctiprion is quite clear:

no logon ticket available

You need to find out why its the case and correct this. If you have configured SSO already and you are absolutle sure you have done on proper way, you could use the security assistant available in NWA to check whats going wrong

cheers

Former Member
0 Kudos

Hi,

Thanks for your quick response, but in security status showing green, no errors are showing

Former Member
0 Kudos

ok, then post the trace you have done, I will look into

cheers

Sriram2009
Active Contributor
0 Kudos

Hi Reddy.

Could you share the version detail of SAP BW & CRM systems?

Regards

SS

Former Member
0 Kudos

Collected Traces: General Security Starting Time: 2016/02/10 03:40:08 SAP System: xxx Server Node: 9737250 Server Version: 710 SP Level: 5 Canonical Host Name: xxxxxx.pl.lab.uprising.t-mobile.com Host Name: xxxxx.pl.lab.uprising.t-mobile.com IP Address: 10.253.0.88 Operating System: Linux JRE Version: 1.6.0_65 JRE Vendor: SAP AG Time Severity User Thread Location Message 03:40:08:472 Path VSANGAR HTTP Worker [@718549738],5,D... ...tion.programmatic.getLoggedInUser() Entering method 03:40:08:472 Debug VSANGAR HTTP Worker [@718549738],5,D... ...tication.programmatic.getAuthscheme Trying to get subject from security session. 03:40:08:472 Debug VSANGAR HTTP Worker [@718549738],5,D... ...tication.programmatic.getAuthscheme No authentication scheme found for template sap.com/tc~lm~itsam~ui~mainframe~wd*webdynpro_resources_sap.com_tc~lm~itsam~ui~mainframe~wd 03:40:08:473 Debug VSANGAR HTTP Worker [@718549738],5,D... ...thentication.programmatic.getTicket Does not have private credentials 03:40:08:473 Debug VSANGAR HTTP Worker [@718549738],5,D... ...hentication.programmatic.enrichUser Ticket string is not available. 03:40:08:473 Debug VSANGAR HTTP Worker [@718549738],5,D... ...hentication.programmatic.enrichUser Does not have any public credentials 03:40:08:473 Path VSANGAR HTTP Worker [@718549738],5,D... ...tion.programmatic.getLoggedInUser() Exiting method with VSANGAR 03:40:08:501 Debug VSANGAR HTTP Worker [@718549738],5,D... ...rver.HttpTraceResponse.traceHeaders CLIENT: 1305, REPLY: HTTP/1.1 200 OK 03:40:08:501 Debug VSANGAR HTTP Worker [@718549738],5,D... ...rver.HttpTraceResponse.traceHeaders CLIENT: 1305, REPLY: Server: SAP NetWeaver Application Server 7.41 / AS Java 7.40 Cache-Control: no-cache, no-store Expires: -1 Pragma: no-cache, no-store X-FRAME-OPTIONS: SAMEORIGIN Content-Type: text/xml;charset=UTF-8 Content-Encoding: gzip Date: Wed, 10 Feb 2016 11:40:08 GMT Transfer-Encoding: chunked 03:41:46:284 Info Guest Application [44] System.out #2423 03:41:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: getPropertySource() called without prior initialization - this could be an error 03:41:46:286 Info Guest Application [44] System.out #2424 03:41:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: initializing properties for server mode... 03:41:46:287 Info Guest Application [44] System.out #2425 03:41:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: unable to get ExchangeProfile (InvocationTargetException: com.sap.rprof.dbprofiles.DBException: dbconnect.prop: failed to load properties file ./dbconnect.properties) Thrown: com.sap.rprof.dbprofiles.DBException: dbconnect.prop: failed to load properties file ./dbconnect.properties at com.sap.rprof.dbprofiles.AbapConnect.setupDefaultJcoCommunication(AbapConnect.java:126) at com.sap.aii.utilxi.prop.rprof.ExchangeProfileR3PropertySource.(ExchangeProfileR3PropertySource.java:36) at sun.reflect.GeneratedConstructorAccessor513.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27) at java.lang.reflect.Constructor.newInstance(Constructor.java:513) at com.sap.aii.utilxi.prop.api.PropertySourceFactory.initServerMode(PropertySourceFactory.java:169) at com.sap.aii.utilxi.prop.api.PropertySourceFactory.getPropertySource(PropertySourceFactory.java:56) at com.sap.aii.utilxi.prop.api.AIIProperties.sync(AIIProperties.java:850) at com.sap.aii.utilxi.prop.api.AIIProperties.(AIIProperties.java:569) at com.sap.aii.utilxi.prop.api.AIIProperties.getInstance(AIIProperties.java:594) at com.sap.aii.utilxi.sld.SldUtil.initializeAIIProperties(SldUtil.java:227) at com.sap.aii.af.lib.sld.impl.SLDAccessor.initialzeEP(SLDAccessor.java:87) at com.sap.aii.af.lib.sld.impl.SLDAccessor.getSLDInstanceName(SLDAccessor.java:489) at com.sap.aii.af.lib.sld.impl.SLDAccessImpl.getSLDInstanceName(SLDAccessImpl.java:100) at com.sap.aii.af.service.trex.impl.Util.getIndex(Util.java:66) at com.sap.aii.af.service.trex.TrexManager.getTrexConfiguration(TrexManager.java:2174) at com.sap.aii.af.service.trex.TrexScheduler.run(TrexScheduler.java:79) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:218) 03:41:46:288 Info Guest Application [44] System.out #2426 03:41:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: unable to get FilePropertySource (file "/usr/sap/DU1/J00/j2ee/cluster/server0/aii.properties" not found) 03:41:46:289 Info Guest Application [44] System.out #2427 03:41:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: Could not initialize XI properties 03:42:02:218 Info deploy_service ...5,ApplicationThreadGroup] ...pdateEffectiveSeverity()][cl=14214] Refreshing the logging severity 03:46:46:291 Info Guest Application [44] System.out #2428 03:46:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: getPropertySource() called without prior initialization - this could be an error 03:46:46:292 Info Guest Application [44] System.out #2429 03:46:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: initializing properties for server mode... 03:46:46:293 Info Guest Application [44] System.out #2430 03:46:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: unable to get ExchangeProfile (InvocationTargetException: com.sap.rprof.dbprofiles.DBException: dbconnect.prop: failed to load properties file ./dbconnect.properties) Thrown: com.sap.rprof.dbprofiles.DBException: dbconnect.prop: failed to load properties file ./dbconnect.properties at com.sap.rprof.dbprofiles.AbapConnect.setupDefaultJcoCommunication(AbapConnect.java:126) at com.sap.aii.utilxi.prop.rprof.ExchangeProfileR3PropertySource.(ExchangeProfileR3PropertySource.java:36) at sun.reflect.GeneratedConstructorAccessor513.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27) at java.lang.reflect.Constructor.newInstance(Constructor.java:513) at com.sap.aii.utilxi.prop.api.PropertySourceFactory.initServerMode(PropertySourceFactory.java:169) at com.sap.aii.utilxi.prop.api.PropertySourceFactory.getPropertySource(PropertySourceFactory.java:56) at com.sap.aii.utilxi.prop.api.AIIProperties.sync(AIIProperties.java:850) at com.sap.aii.utilxi.prop.api.AIIProperties.(AIIProperties.java:569) at com.sap.aii.utilxi.prop.api.AIIProperties.getInstance(AIIProperties.java:594) at com.sap.aii.utilxi.sld.SldUtil.initializeAIIProperties(SldUtil.java:227) at com.sap.aii.af.lib.sld.impl.SLDAccessor.initialzeEP(SLDAccessor.java:87) at com.sap.aii.af.lib.sld.impl.SLDAccessor.getSLDInstanceName(SLDAccessor.java:489) at com.sap.aii.af.lib.sld.impl.SLDAccessImpl.getSLDInstanceName(SLDAccessImpl.java:100) at com.sap.aii.af.service.trex.impl.Util.getIndex(Util.java:66) at com.sap.aii.af.service.trex.TrexManager.getTrexConfiguration(TrexManager.java:2174) at com.sap.aii.af.service.trex.TrexScheduler.run(TrexScheduler.java:79) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:218) 03:46:46:294 Info Guest Application [44] System.out #2431 03:46:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: unable to get FilePropertySource (file "/usr/sap/DU1/J00/j2ee/cluster/server0/aii.properties" not found) 03:46:46:295 Info Guest Application [44] System.out #2432 03:46:46 [Application [44]] INFO com.sap.aii.utilxi.prop.api.PropertySourceFactory: Could not initialize XI properties 03:47:02:216 Info deploy_service ...5,ApplicationThreadGroup] ...pdateEffectiveSeverity()][cl=14214] Refreshing the logging severity 03:51:36:748 Debug Guest HTTP Worker [@1849335749],5,... ...ttpserver.HttpTraceRequest.traceRaw CLIENT: 1306, REQUEST: POST /webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/FloorPlanApp HTTP/1.1 host: xxxx.pl.lab.uprising.t-mobile.com:50000 connection: keep-alive content-length: 706 origin: http://xxxx.pl.lab.uprising.t-mobile.com:50000 x-requested-with: XMLHttpRequest user-agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/537.36 content-type: application/x-www-form-urlencoded accept: */* referer: http://xxxxx.pl.lab.uprising.t-mobile.com:50000/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe... accept-encoding: gzip, deflate accept-language: en-US,en;q=0.8 cookie: PortalAlias=portal; saplb_*=(J2EE9737220)9737250; JSESSIONID=jwe99PfiWDHHuunChb_jDqWb_vnKUgEilJQA_SAPJF9Axd2XnoEbu1lEpBlJzwhG; JSESSIONMARKID=2OsevgMFCks9pj56NbERX_6kOdWHOYuCrjqyKUlAA sap-wd-appwndid=d9183fe2cfea11e5c580000000949422&sap-wd-cltwndid=d9182d82cfea11e595ac000000949422&sap-wd-norefresh=X&sap-wd-secure-id=aJQsj4EKbxy3hAqR6HZJ6Q%3D%3D&SAPEVENTQUEUE=Button_Press%EE%80%82Id%EE%80%84CEPJICNK.TraceCollectorView.ToolBarButtonStop%EE%80%83%EE%80%82ClientAction%EE%80%84submit%EE%80%83%EE%80%82urEventName%EE%80%84BUTTONCLICK%EE%80%83%EE%80%81Form_Request%EE%80%82Id%EE%80%84...form%EE%80%85Async%EE%80%84false%EE%80%85FocusInfo%EE%80%84%40%7B%22sFocussedId%22%3A%20%22CEPJICNK.TraceCollectorView.ToolBarButtonStop%22%7D%EE%80%85Hash%EE%80%84%EE%80%85DomChanged%EE%80%84false%EE%80%85IsDirty%EE%80%84false%EE%80%83%EE%80%82EnqueueCardinality%EE%80%84single%EE%80%83%EE%80%82%EE%80%83 Traces

Former Member
0 Kudos

There are diverse clues inside the trace things are going wrong, I would check this first if I were you

cheers