Error connecting to Repository - Accound locked.

[Former Member]

Hi.

Please show your support to launch MDM repository because then display that user "Admin" is blocked.

but if I seek not query is blocked

Please look at the pictures

Query verification locked user - Admin

SQL> select USERID, USERNAME, ACCOUNTLOCKED from ASDF01_M000.A2I_CM_USERS;     USERID USERNAME                       ACCOUNTLOCKED ---------- ------------------------------ -------------          0 Admin                                      0     <--------------------------------- no locked         13 Approver1                                  0         15 System                                     0          7 Manager2                                   0          9 User2                                      0          5 Master                                     0          6 Manager1                                   0          8 User1                                      0         10 User3                                      0         11 User4                                      0         12 User5                                      0     USERID USERNAME                       ACCOUNTLOCKED ---------- ------------------------------ -------------         14 Approver2                                  0 12 rows selected. SQL>

[former_member198401]

What is your repository Database Version and SAP MDM version(with Patch level).

We had a similar situation where our Admin user was locked.

If your repository database is Oracle please follow

1670714 - More Oracle users created for MDM / Repository stopped connecting to DBMS

Regards

Arun Sasi

[cweissheimer]

Hello,

As Arun mentioned, this error means that a Database user is locked (not an MDM user).

You can check the MDS logs for the specific error being returned by the database, it will specify the user that is locked.

Best Regards,

Carlos