Tree navigation doesn't work for WPC in Chrome

[pankaj001]

Hi Experts,

We are at NW 7.4. In WPC under Area management->Content Editor we cannot find the expand and collapse icon for Area/Folder. The same is working fine in Mozilla and IE.

Image from Chrome:

Image from Mozilla

Any help is much appreciated.

Regards,

Pankaj

[saar_dagan]

Hi,

As Santarshi pointed out correctly WPC will support standards mode and Chrome only for 7.31 SP18, 7.4 SP13 and 7.5 SP4.

More information can be found here:

2225993 - WPC content tree becomes blank after sending an email with Chrome or Firefox

BR,

Saar

[pankaj001]

Thanks Saar and Santarshi. Let me check if we have any plan for SP13.

Regards,

Pankaj

[former_member189925]

Hi Pankaj

Can you please refer to the below PAM link and check if you are at the required SP level or not for your portal version to use it via Google Chrome.

https://support.sap.com/content/dam/library/ssp/infopages/pam-essentials/TIP/NW74PAMCont.pdf

Regards

Santarshi Samanta

[pankaj001]

Hi Santarshi,

Thanks a lot for your response. Yes, we are at NW7.4 SP10 and as per PAM, Portal on Chrome is supported for Win 7.

Regards,

Pankaj

[former_member189925]

Hi Pankaj

Regarding your issue I came across one note which tells about browser supportability for WPC

Note # 1552754 - Browser support for Web Page Composer

It is recommended that Internet Explorer should be used for editing WPC resources and pages.

The reason being the design time of WPC is part of this Portal Administrator user interface technology, and according to SAP Product Availability Matrix (http://service.sap.com/pam),

the Portal Administrator user interface technology is supported for Internet Explorer only.

This includes all edit scenarios in WPC: editing resources, WPC pages, etc.

Though the End User part (runtime) has no such restriction.

Regards

Santarshi Samanta

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