MDM Catalog Problem after applying Support Packs

[Former Member]

Hi all,

We upgraded our SRM from SAPK-71303INSRMSRV to SAPK-71311INSRMSRV. Now we have Problem to Access our MDM Catalogue. When clicking via NWBC on our Catalogue we get the following message error:

Invalid theme URL=null  - see details in attachment

In the SLG1 we get a message as well:

R2MATCLASS --> Log from product hierarchy serach --> Search in Hierarchy-Index:

Index could not be read

See Web Service Structure attached

External catalogues are working good

Please help

regards, Stefan

Error MDM Portal.txt.zip

[stefan_aeschli]

Hi all,

Does anybody knows this new entry * ATTACH_SAP_PARAMETERS with the value /SRM-MDM/SRM_MDM in the SAP Table NWBC_CFG_SAP?

This entry we do not have in production.

Regards,

Stefan

[anita_lipovics]

Hi Stefan,

you can try to add the parameter BYPASS_OUTB_HANDLER with value X, type Fixed to the call structure before the HOOK_URL to avoid this dump.

Regards,

Anita

[stefan_aeschli]

Hi Anita,

Thank you, but that does not help. (it helped already for the external catalogues).

Other suggestions?

Regards,

Stefan

[Former Member]

Hi Anita,

thank you.

That works fine in my case.

We were upgrading SRM from 702 to 713 SP 11. After installing the MDM do not work.

Disable the outbound-Parameter brings the solution.

Before that, we dont care about the Parameter in internal catalogs.

(I hope this brings no interaction)

Best regards

Mario

[wendy_xu]

Hi Stefan,

Please check whether the suggestions provided in note 2244175 could help you or not.

Regards,
Wendy

[stefan_aeschli]

Hi Wendy,

Thank for your note. But i would like to avoid changing something in our old portal... On my opinion, I have only to Change the non-compatible theme sap_corpu to an older one.

The message does not show on again, when I set the Parameter sap_theme (empty) in the Web Service Structure. But then, the site is still confused (no links are working, I can not put something in the cart). I tried to enter different other theme but no one worked.

Do you have any suggestion for this part?

Regards,

Stefan