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SAP ONE Support Launchpad: opening a dummy-incident (for training / demo) ?

joachimrees1
Active Contributor
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As I'm using the new SAP ONE Support Launchpad a lot recently (and I'm also sharing my experice and getting your feedback here on SCN) I have a feeling that I'm currently becomming the expert on that topic for my organisation.

As I might be asked to give a demo, this raises the following question with me:

Is it ok to open a kind of "dummy" Incident, just for demo/training reasons?

What's the correct way to do it?

My guess would be that the easiest sollution would be to have some kind of dummy component, to help SAP filter out those demo issues. (Maybe there could even be a kind of bot, sending back those issues? )

best

Joachim

Accepted Solutions (1)

Accepted Solutions (1)

former_member181891
Active Contributor

Hi Joachim,

I'm asking the LP team what their preferred process would be.  Will get back to you ASAP.

Best,

Jamie

joachimrees1
Active Contributor
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Thanks a lot, Jamie!

It would also be interesting to know if others would want to use such an opportunity and how this was handled in "the old world".

best

Joachim

Answers (2)

Answers (2)

former_member181891
Active Contributor
0 Kudos

Hi Joachim,

No update yet.  Let me reconnect with the team and see what they say.

Best,

Jamie

joachimrees1
Active Contributor
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Any news on this one?

(Besides this question being part of the "Top Liked Content (Past Month)" in 🙂 )

best

Joachim