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STARTUP confighostagent <SID> failed

Former Member
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Hi everyone,

I'm trying to run the SUM 1.0 SP16 but I'm getting an error when I go to the GUI environment.

"The standalone Software Update Manager GUI is no longer supported. You have to use the browser-based SL Common GUI. For more information, see section SL Common Graphic User Interface of the SUM user guide"

If I try to run the STARTUP confighostagent line I get the following message.

E:\usr\sap\ECC\SUM>STARTUP confighostagent eccadm

**** The SID: ECC is detected from <SID>ADM user. ****

**** Configuring SUM Abap ... ****

E:\usr\sap\ECC\SUM\startup.js(138, 2) WshShell.RegRead: Invalid root in registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SAP HostAgent\InstallLocation".

Actually I've checked that register but it does not exist.

What values should this register have? and Is it the cause of the first error described?

Thank you all for your help.

Accepted Solutions (1)

Accepted Solutions (1)

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Hi William,

for the first message, this is because SUM is no longer using the regular way to startup.

Please check the SUM update Guide for SP 16, chapter Running the Software Update Guide

Regarding the other error, SUM requires you to have the saphostagent installed in the system in order to run.

This is all described in details in the SUM update guide http://help.sap.com/sltoolset

Hope this helps.

Former Member
0 Kudos

Hi Rafael,

Thanks a lot for your response, it was exactly the problem you've described the SAP Host Agent installation was missing on the server, I think the problem was solved.

**** SAP Host Agent has been restarted ****

**** SAP Host Agent configured, start the UI from the browser now ****

**** SUM Java: https://ECC6:1129/lmsl/sumjava/ECC/index.html ****

**** SUM ABAP: https://ECC6:1129/lmsl/sumabap/ECC/doc/sluigui ****

**** SUM Dual stack: https://ECC6:1129/lmsl/sumjava/ECC/dual.html ****

**** SUM benchmark tool: https://ECC6:1129/lmsl/migtool/ECC/doc/sluigui ****

**** SUM Observer: https://ECC6:1129/lmsl/sumobserver/ECC/monitor/index.html ***

But I still cannot access the GUI because on the browser I got an ERR_CONNECTION_REFUSED error, so I was wondering if this could be some kind of network restriction or is it something else?.


Regards.

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Hi William,

Do you have SSL configured in the saphostagent?

If not, then the addresses will be:

SUM Java: http://ECC6:1128/lmsl/sumjava/ECC/index.html ****

SUM ABAP: http://ECC6:1128/lmsl/sumabap/ECC/doc/sluigui ****

SUM Dual stack: http://ECC6:1128/lmsl/sumjava/ECC/dual.html ****

SUM benchmark tool: http://ECC6:1128/lmsl/migtool/ECC/doc/sluigui ****

SUM Observer: http://ECC6:1128/lmsl/sumobserver/ECC/monitor/index.html ***

THe changes are:

Protocol is now http, instead of https

Port is now 1128, instead of 1129

BR,
Rafael

Former Member
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Thank you very much Rafael, It now works perfect.

Answers (2)

Answers (2)

former_member184709
Participant
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Is there just no way to get any older SUM releases? New GUI having issues on a server and would like to fall back to a release that we know works in the past. We have checked everywhere.

Former Member
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Hi Derek,

As far as I know the package that can be downloaded is only the latest SP available, but I think you should open a discussion just like this, so your question has a real answer from the experts here.

Regards,

Boris_Rubarth
Product and Topic Expert
Product and Topic Expert
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Hi William, in addition to what Rafael has already written: it is section "A.2.1 SL Common UI: Known Issues" in the SUM guide that exactly covers this. Regards, Boris