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SAP Notes in SAP ONE Support Launchpad

eleonora_sand_ur
Explorer
0 Kudos

Hi,

how can I search with a given SAP note number in the new Support Launchpad?

In the 'old' Support Portal is this pssible (s. attached file).

Thanks a lot.

Regards, Nora Sand

Accepted Solutions (1)

Accepted Solutions (1)

Laszlo_B
Active Contributor
0 Kudos

Hello Nora,

are we talking about the URL launchpad.support.sap.com?

Under this URL I can see at the top of the page a drop-down menu with item "Solutions".

If I directly enter a Note number here, I receive a list of SAP Notes as a result, the first one being the Note which I have searched for.

Can you check whether it works for you?

Best regards,

Laszlo

eleonora_sand_ur
Explorer
0 Kudos

Hi Laszlo,

it was my mistake. The default setting concerning sap notes release date  in the launchpad result list is "the last 3 years". After switch the settings on "all dates" the sap note was shown.

Thanks.

Nora

Answers (2)

Answers (2)

nick_scherer3
Participant
0 Kudos

i can only see overview of notes but when i click to one... i cannot see anything.

Nick

eleonora_sand_ur
Explorer
0 Kudos

Hi,

it seams that only notes relevant for the own installation are shown.

Regards,

Nora Sand