Service Order to Confirmation Follow up Process

[former_member222521]

When we are creating Service Confirmation from Service Order from Follow up , all the items are being copied but we want that after the

1) Item has been copied there should not be any options of adding a line Item or Deleting a line item .

2) When Saved It should show as COMPLETED Status  and it should not be Editable .

3) One more Follow up button inside Confirmation probably in MORE where it should have only 1 options as Spare Part Return .

How can we achieve this ,

Can we use Copy Control or Action Profile for all this and write some custom program for it .

Please suggest

[samantak_chatterjee]

Hi Sanjeev,

If I understand your requirement correctly, then the Business Process is

Service Order -- > Service Confirmation. In this process, when the Service Confirmation is created, it should have the following

1. Non - Editable Item Assignment block

2. After SAVE Event, should be non-editable with COMPLETED Status

3. A new Button for the a new SPARE PARTS RETURN - Business Process.

Requirement of non-editable item assignment block can be achieved through UI Enhancement and then we can delete the EDIT Button and also need to change some code changes.

Requirement regarding the status change will require an implementation of the ORDER_SAVE BadI. In the PREPARE_SAVE Method, we need to handle the status and change it accordingly.

We can add more one more button in the Service Confirmation Process. On the handler of that event, we need to call the necessary UI component to create the required business process.

Let me know if you need any more technical inputs.

Hope this helps.

Thanks,

Samantak.

[former_member222521]

Very helpful answer , will revert back .

[Former Member]

Hi Sanjeev, Line items are copied from preceding documents using  Copy Control. This should be your focus. Of course, there are many ways to enhance the standard code to suit your business requirements. Good luck BR Thomas