Solved: Screen freezes while trying for f4 help in the BW ...

Former Member · ‎04-23-2016

Hi All,

Screen freezes while trying for F4 help or click check/ok button in the SAP Bex report for the particular user.

The page completely freezes as soon as tried to click anything in the report.

We had tried to clear browser cookies.

Kindly help me to resolve this issue.

Thanks in advance !

Regards,

Vellai

former_member186696 · ‎04-26-2016

Dear Vellai,

It sounds personalization.

If it occurs on your frontend tools (tools that connect on your BW Abap) or on transaction RSRT, you have to review the DSO 0PERS_VAR

If it is java only, check the table RSPERS_VAR. There you should find a personalization of this user.

Delete the personalization with priogram RS_PERS_ACTIVATE

Let us know if persist.

Kind Regards,

Edward S. John

sapna_jgurudutt · ‎04-25-2016

Hi Vellai,

Can you please clarify regarding the SPS level of ABAP and Java stack you are using here along with

the SP level and Patch level applied to BI Java components.

Please note that Patch Level 0 is not supported for BI Java components as per

the following SAP KBA Note:

1899396 - Patch Level 0 for BI Java Installation - Detailed Information

Thanks & Regards,

Sapna

Former Member · ‎04-25-2016

Hi Vellai,

Plese chech the below document which will give you some information related to F4 help.

End of the document some notes are available related to F4 help have look.

Hope this help you:)

Thanks and Regards,

Basavaraj

Screen freezes while trying for f4 help in the BW report(particular user)