Redwood BPA 9 - Alert Source Email doesn't Interpret Redwood Script Correctly

[Dallas1]

Hi,

In the previous version of CPS, we were using the following in the Alert Source Email to indicate the system name and system type to the recipient of the email.  The below code would result in something like "CPS OQ9 (Non-Prod)" being placed in the email.  The variables THIS.SYSTEM.NAME and THIS.SYSTEM.TYPE are defined in the System_Variables table.  This worked great in the prior version of CPS.

CPS [?=Variable.getString('THIS.SYSTEM.NAME')?] ([?=Variable.getString('THIS.SYSTEM.TYPE')?])

In BPA 9, the above code still allows the email to send, but we get this in the email:

CPS ERROR:20160425150411CST/5b3d0dc5 (ERROR:20160425150411CST/5b3d0dc5)

Any ideas?  Did the format of the code change?  The Administrator Guide seems to indicate that the above should still work...

Thanks,

Dallas

[gmblom · Accepted solution]

Hello,

You need to set the Action Subject on the Alert Gateway in order for the REL expressions to be evaluated correctly.

Regards Gerben

[Dallas1 · Accepted solution]

Thanks Gerben,

We worked through an incident with SAP, and came to the same conclusion.  We ended up setting the Action Subject on every gateway to Administrator for now.

Dallas