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CD missing in search list of ChaRM

Former Member
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Hi Expert,

We are using Solman 7.1 SP10

I was trying to find the CD with search "implementation date" "later than".

But in my search list one CD was missing.

If I opened that particular CD which was missing the implementation date is there..

After finding the information from table CRMD_CUSTOMER_H.

In this table implementation date was not stored.

My question,

Why in the table, implementation date is not save.

From which table the particular CD pickup the information.

Thanks,

Abhinash

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hi,

This issue is still not solved please advice me.

The implementation date updated into the table SCAPPTSEG that is why some CDs comes under the search list but for the some CDs is implementation date not stored the table CRMD_CUSTOMER_H and those CDs are missing in my search list.

My query why all date information not stored into the table CRMD_CUSTOMER_H.

Thanks,

Abhinash

Former Member
0 Kudos

Hi Prasath,

The implementation date is stored for some CD and for some CD was blank in CRMD_Customer _H table.

Former Member
0 Kudos

Hi Abinash,

I checked this Table in our solution manager systems and found the Table to be empty. We have been using ChaRM for a while in the system. I would direct this to experts, I am not sure of the purpose for this Table. Are you trying to run any report from this Table?

Regards,

Prasath

Former Member
0 Kudos

Hi Prasath,

Thank you for the wonderful guidance.

I think we are just near by my query.

My query is why the implementation date is not stored in the table CRMD_CUSTOMER_H.

Thanks,

Abhinash

Former Member
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http://scn.sap.com/community/it-management/alm/solution-manager/blog/2014/01/20/sap-charm-basic-busi...

Hi Abinash,

I am not sure if Implementation Date is expected to be in this Table. Please check the above link and see if it helps. .

Regards,

Prasath

Former Member
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Hi All,

Please suggest your valuable advice on this issue.

Thanks,

Abhinash

former_member229755
Participant
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Hi Abhinash,

As per my knowledge, You can get the data from CRMD LINK and SCAPPTSEG tables. Please note it is not straight forward, you will have to use GUID set from CRMD_LINK and GUID from CRMD_ORDERADM_H. Implementation data can be fetched from field TST_FROM in SCAPPTSET Table.

Regards,

Prasath

Former Member
0 Kudos

Hi Prasath,

Thanks For reply,

But I am not able to get the information about the implementation date.

Please explain the step briefly.

Thanks,

Abhinash

former_member229755
Participant
0 Kudos

Hi Abinash,

Please find below the steps.

1. Search the CRMD_ORDERADM_H table with the Transaction Number, make a note of GUID Field value.

2. Search the CRMD_LINK table with the following criteria:

          GUID_HI = GUID (from CRMD_ORDERADM_H)

          OBJTYPE_HI = 05

          OBJTYPE_SET = 30.

Make a note of GUID_SET value.

3. Search the SCAPPTSEG table with the following Criteria:

     APPL_GUID = GUID_SET (fetched from CRMD_LINK)

     APPT_TYPE = SRV_RREADY

TST_FROM field value is the Implementation date.

Hope this helps.

Regards,

Prasath