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Manual condition in WUI is disappearing after change in quantity

Former Member
0 Kudos

Hi,

I have an issue where we are running a sales order in CRM_UI.

We are entering a Manual Condition with a discount fixed value at item level.

When ever we are trying to change the quantity for the material/product, the manual condition is disappearing. i.e, we need to reenter the condition with the value again after changing the quantity.

Please provide the solution to avoid this situation.

regards

RC

Accepted Solutions (0)

Answers (1)

Answers (1)

spencer_liang
Active Contributor
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Hi,

1, does it occurs in crmd_order?

2, you may try to update ipc to the lasted verstion.

Spencer

Former Member
0 Kudos

Hi Spencer,

Thank you for the reply.

We are using the IPC - updated version. This error exists in both WEBUI and CRMD_ORDER.

We have identified the issue. In ECC, few customer regions are assigned to New Tax Procedures with Z- Tax conditions. When ever we pick the customer/Business Partner in CRM and place an order, the manual conditions disappear in CRM but visible in ECC (for the same sales order).

Net Value is calculating fine, but question is why is that manual conditions are not visible in CRM.

regards

RC

spencer_liang
Active Contributor
0 Kudos

I have no idea. Per my understanding, if manual condition is replicated to ECC with pricingtype=G and displayed properly in ECC, it should be displayed in CRM as well.

Let us see if anyone has an idea. Or you may report an incident. I do not mean it is a bug or anything wrong. What I mean is that further investigation is needed.

Spencer