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Disk full error while exporting crystal report to PDF - ver 10.2.3600

Former Member
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We are working on web application (ASP.NET) developed using VS 2013 + crystal report for reporting. As per our current requirement we are looping through around 10000+ invoices and generating PDF file using CR's export option, Everything works perfectly on our development environment but we get below exception on production sever quite often (almost 70% of time): Server Information: ------------------------------------------------------------------------------------------- Application Framework : 2.0 Application Build :          32bit IIS Version:                  7.0 CR Version:                  10.2.3600 RAM:                            8GB Exception Detail: ----------------------------------------------------------------------- Information.(2/29/2016 2:55:05 PM):PDF Creation error:82720:CrystalDecisions.CrystalReports.Engine.ExportException: Error in File C:\Windows\TEMP\ATB_Acct_Bills_PB {00D1D133-9907-4683-9506-C9EDB0EB9247}.rpt: Disk full. ---> System.Runtime.InteropServices.COMException (0x80000211): Error in File C:\Windows\TEMP\ATB_Acct_Bills_PB {00D1D133-9907-4683-9506-C9EDB0EB9247}.rpt: Disk full.   at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext)   at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)   --- End of inner exception stack trace ---   at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e)   at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)   at CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext)   at CrystalDecisions.CrystalReports.Engine.FormatEngine.Export(ExportRequestContext reqContext)   at CrystalDecisions.CrystalReports.Engine.FormatEngine.Export()   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Export() We have verified that the Disk / drives as sufficient space. Also we checked that w3p process was using around 300-400 MB of RAM. I will appreciate if any information can be provided to tackle this issue or to find the root cause of this issue. Regards Kedar Khanderkar

Accepted Solutions (1)

Accepted Solutions (1)

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Hi Kedar,

What Patch version of CR for VS are you using?

Does it happen right away? If you cycle IIS how long before it starts having issues?

Don

Former Member
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Hello,


What Patch version of CR for VS are you using?

We are using CR Version 10.2.3600


Does it happen right away? If you cycle IIS how long before it starts having issues?

Our reports for some time & then throughout my application CR component fails but restating IIS resolves the issue immediately. but again after sometime it stops working...


Regards

Kedar Khanderkar


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Ah, sorry all that info is in the post...

10.2 is the CR Basic build in VS 2005. That version is not supported in any VS other than 2005.

It looks to me like you are simply running into Memory Fragmentation issues in IIS. Windows cannot defrag memory on the fly like UNIX OS's can. Microsoft actually recommends cycling IIS often to resolve these memory issues.

First thing to do is upgrade CR for VS to Version 13, download is on the Overview tab and then on the left side.

SP 16 is the latest, install the first link into VS only, do not install the MSI's on the DEV PC.

And there are no more patches for 10.2, only option is to upgrade and this may possibly resolve the issue.

If not, only option then is to break the Archives into smaller chunks of data.

Don

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