on 04-27-2016 3:05 PM
Hello Dear experts,
We are using SAP CRM7 and complaint management.
For some users, we have a requirement to have only "display" authorization to see the complaints, but no modification/creation on this object.
We used authorization object "CRM_ORD_LP" with activity = display only to complete this requirement.
But when going to the complaint workcenter and clicking on "New" with , we do not have any standard message "You do no have authorization to create ..."
Instead, we are having the standard object type selection popup which appears empty. Please see screenshot bellow :
We tested and we have the same behaviour in standard : "WCF_IGNORE_ENHANCMT" parameter set to value A.
How come we do not have any "access denied" error message instead of this popup ?
Is there any customizing in authorization we could be missing ?
Thanks and regards,
Guillaume
Hello Guillaume,
Authorization object CRM_ORD_LP will only restrict at transaction type.
For your issue, you need to put a trace to identify relevant authorization object, to enforce restriction.
There is no single authorization object for restricting access (example : display only).
Thanks,
Kapils
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check note
it talks about auth object which shares the same logic.
Spencer
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Hi Guillaume,
You may try restricting the authorization via object CRM_ORD_PR for transaction type(PR_TYPE) for example "CRMC" and Activity(ACTVT) Display(03) only.
Reward points if it helps.
Thanks,
Sridhar
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