Getting error while opening BI Admin cockpit in CMC after upgrade to BI 4.2 SP2

[Former Member]

Hi All,

We have recently upgraded our BI system from 4.1 SP6 to BI 4.2 SP2 and post upgrade when we are trying to access BI administrator cockpit in CMC, it is giving the following error.

I tried the option of renaming local host file to .old after stopping the Tomcat server and restarting the same. But this is not working. If anyone has come across similar problem. Please suggest how to resolve this issue.

[omacoder]

Are you running in a distributed environment?

[former_member250633]

Hi,

To resolve this error, ensure you have the below listed services configured in your environment:
1. Monitoring service should be enabled.
2. WACS should be running.
3. BI Platform RESTful Web Service in WACS should be present.

This is as documented in BI 4.2 Administrator's guide.

Thanks,

Kamiya

[CdnConnection]

Balaji,

    The BI 4.2 Admin Cockpit will ONLY work with Google Chrome, it does NOT work with IE.

Have you tried with Google Chrome ?

Ajay

[andreasja_schneider]

Is that really true? That would be quite curious, a lot of corporations are running MS IE.

[Former Member]

Is this confirmed by SAP? I mean I love Chrome but unfortunately most of the enterprises are stuck with IE.

[Former Member]

Hi Ajay

Can you please confirm about this?

Thanks!

[denis_konovalov]

what kind and version of the browser are you using ?

[former_member205064]

Is this error msg in Crome as well?

[former_member136842]

Hello,

please try to re- deploy the Web Applications and check again.

Regards

-Seb.