on 04-28-2016 4:02 PM
Dear Experts,
I have a scenario, Iam using Time based strategy with package 1M, 3M , 6M and 1 Y
There is a call every month whic is created, Now I have changed the package of the operation from 1M --> 3M
I need the call to be from 01.06.2016 and from that on the next schedule to be 01.09.2016 but how to avoid call 2 and 3.
Do I need to reschedule the call 2 & 3 or how to handle this.
Thanks in advance.
Best regards,
Satish
Hi Satish,
As per your plan, Call No 1 and 2 cannot be changed or removed, since Call 1 is completed, Call 2 is already called.
Since you want to have 3M to be called without 1M, make sure you remove 1M package from the Task list.
Only option is to re-schedule the plan, Call 3 date will be changed with the new schedule.
If 3M is your first package, then you can use New Start and schedule, if 3M is not the initial package, use Start of Cycle, select the package and execute.
Regards
Terence
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