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SAP Business One SLD is using too much CPU

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Hi all.

Recently I was monitoring a server from a customer, because he was experimenting performance issues due that the SLD service it's using arround a 30% of CPU, normally in other servers this service I haven't seen that uses more than 10% even less.

I have check all the service, I have restarted SLD, License Manager and Integration Service, but as users connect to SBO the use of CPU increase, really I don't know if this is normal.

Could somebody help me out with this.

Customer Platform:

The customer uses Terminal Services.

OS: Windows Server 2012 R2 Standard 64 bits.

RAM: 40 GB.

CPU: 8 x Intel Xeon E5-2680

SQL: 2012 R2

SBO: 9.1 PL 05

Companies: 13

Users: 29

Database Size: 40 GB DATA (all databases)

Regards.

Accepted Solutions (0)

Answers (3)

Answers (3)

leemark3
Explorer
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Hello,

Did you ever figure out what was causing the high cpu usage? I have a similar situation occuring, with CPU usage at around 50%

Thanks

kothandaraman_nagarajan
Active Contributor
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Hi,

Have you checked system and hardware requirements guide? I think 40 GB is not enough for 13 companies.

Thanks

frank_wang6
Active Contributor
0 Kudos

Do they have some add-ons?

Frank