Alert Configured - Mail not coming to Mailbox

[nidhi_srivastava22]

Hi Experts,

I configured the Alerts in Dev system using the blog mentioned below -

Michal's PI tips: Component-Based Message Alerting

Please let me know why I am not getting any mails when this is fine.

Please suggest.

Thanks,

Nidhi

[nidhi_srivastava22]

Closing the thread.as the main issue is resolved.

For the delay issue, I will open new thread in case unable to resolve it myself.

Thanks,

Nidhi

[nidhi_srivastava22]

Hi Dimitri,

After checking everything, I created a new job with the same configuration only I changed the AggregateAlerts - True.

From then, both the jobs are running without any errors. And suddenly 139 alerts triggered in the first job for which I asked the above query. Also, I got the mails as expected.

After analysis, I deleted the new created job and kept the old one. Now, it is working fine but not working as expected time intervals(2 min).

Job is running after 2 min, but the alert is generated in 4th or 5th occurrence of the running job. Not sure why?

Please let me know your views on this.

Thanks,
Nidhi

[Dimitri]

Do you have the job details available?

Also, can you show the alert rule you created?

[nidhi_srivastava22]

HI Dimitri,

PFB the logs for the jobs and Alert Rule -

Please suggest your views.

Thanks,

Nidhi

[Dimitri]

Based on your screenshots, I cannot pin point the problem or root cause.

Can you very the logs and see if message pop up explaining the delay?

Are you sure the process is running every 2 minutes?

[nidhi_srivastava22]

Hi All,

I deleted the job and created a new one. Now, I am getting the error as mentioned below -

javax.mail.SendFailedException: Invalid Addresses;

  nested exception is:

com.sun.mail.smtp.SMTPAddressFailedException: 553 Relaying blocked at this site.

But, the interfaces involving email interfaces are working perfectly fine.

Please suggest, what could be wrong here.

Thanks,

Nidhi

[Dimitri]

check your SMTP settings and make sure the network/firewall is configured properly

[rcsegovia]

Hi, check next thread https://scn.sap.com/thread/3527868

regards,

Roberto.

[nidhi_srivastava22]

Hi Experts,

Any suggestions. I went through many blogs but it seems all the settings are correct.

Anything else needs to be activated?

Thanks,

Nidhi Srivastava

[Dimitri]

Hi,

I see that 0 alerts were processed. Are you sure the alert was raised?

Please check your configuration, trigger an error and make sure the alert is raised.

Kind regards,

[nidhi_srivastava22]

Hi Dimitri,

Error is coming in the system, but still 0 alerts are processed. Not sure if I missed some settings.

Thanks,

Nidhi