on 05-16-2016 11:32 AM
Dear Champs,
I am willing for using ACTION Assignment Block in Service Request (SRVR). Initially, I could not find any ACTION Assignment Block through Personalize option . Then I click on configure page and from there Move Action Profile Assignment Block in to Displayed Assignment Block Option (See screen Short 1) . But after saving that configuration I can not find ACTION Assignment Block in Personalization (See screen short 2).
Please guide me how I can get Action Assignment Block ?
Looking forward for your cooperation.
Thanks
Dear All,
Thanks for all of you for guidance .
I got my problem solved by doing necessary configuration in Action Profile for SRVR Transaction Type. Initially I only did configuration of Assignment block not Action Profile. But after doing Action Profile configuration and assigning that in SRVR Transaction Type . I got that Assignment block available.
Thanks
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Hello Syed,
I have replied to this same thread in service Section.
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