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Action Assignment Block in SRVR

former_member265307
Participant
0 Kudos

Dear Champs,

I am willing for using ACTION Assignment Block in Service Request (SRVR). Initially, I could not find any ACTION Assignment Block through Personalize option . Then I click on configure page and from there Move Action Profile Assignment Block in to Displayed Assignment Block Option  (See screen Short 1) . But after saving that configuration I can not find ACTION Assignment Block in Personalization (See screen short 2).

Please guide me how I can get Action Assignment Block ?

Looking forward for your cooperation.

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

former_member265307
Participant
0 Kudos

Dear All,

Thanks for all of you for guidance .

I got my problem solved by doing necessary configuration in Action Profile for SRVR Transaction Type. Initially I only did configuration of Assignment block not Action Profile. But after doing Action Profile configuration and assigning that in SRVR Transaction Type . I got that Assignment block available. 

Thanks

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Have a look at this.

Regards,

Vaibhav Sapra

kapilpatil
Active Contributor
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Hello Syed,

I have replied to this same thread in service Section.

former_member265307
Participant
0 Kudos

Dear Kapil ,

Thanks for reply ...

Let me check ur reply.

Thanks