Cursor not on Input field in ITSMOBILE

[Sumankalyan17]

Hi all,

Whenever we are opening the itsmobile service in the device (MC9200), we are not getting the cursor on the input field.

I viewed the html code in browser and saw the the focusfield value is blank.

I have mentioned mobile as value of MobileCssInclude parameter in SICF to avoid using the standard CSS include.

PFA the snapshots of service parameters from SICF and SE80.

Latest SAP version -

SAP Basis  740  0012   SAPKB74012 SAP Basis Component

We built a test service based on standard internet service LM00 and cursor is coming properly.

Kindly advice.

Regards

Suman

[Sumankalyan17 · Accepted solution]

The issue is fixed.

I had wrriten DeviceInclude parameter and created a html template.

This html automatically creates a head tag and a body tag with Onload functionality.

This body overrides the system created body tag which contains the code to put the focus on focus field.

as there can be only one body tag..

So i instead of creating a device include for all templates ,I had to write the code in all the screen templates.

The same issue is explained in the below thread.

Regards

Suman

[cris_hansen]

Hi Suman,

Have you published all the services (complete service)?

Is this happening in which web browser?

Regards,

Cris

[former_member194364]

Hello Suman,

if you delete the parameter: ~MobileCssInclude

does this have any impact on the cursor?

Regards,

Oisin