Buttons are not visible in article while editing

[Former Member]

Hello Experts,

We are facing an issue in Production environment in Home Page Management Role.

Issue description:- When is trying to edit an article, in advanced paragraph section, the buttons provided by SAP are not visible properly.

Is there any solution to this ?

We tried giving user full control in authoring permission, but still the user is unable to view the button.

I have attached the screenshot of issue.

can u help us with this ?

Regards

Ravishankar Iyer

[former_member189925]

Hi Ravishankar

Can you please refer to the below KBA's and implement the resolution steps from it and check if it helps you to resolve the issue or not ?

1834513 - Basic Formatting Options Displayed in HTML Editor

1802806 - Icons are missing in the Online Editor

Regards

Santarshi Samanta