on 05-25-2016 9:26 PM
In terms of licensing - the right to install and use Solution Manager is included in the SAP Support agreement (standard or enterprise). However what if I (hypothetically) want to use SM only as a standalone ITSM tool and have no SAP landscape whatsoever? Is it possible? If so what licenses do I need to buy to accomplish this - users, cores, installations or whatever? I was not able to find this information so far, please help.
Hi,
Nops without SAP customer, you can not use the Solution manager for ITSM.
Further usage rights check below
Usage Rights | SAP Support Portal
Thanks
Rishav
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