on 05-26-2016 4:00 PM
Hi Experts,
User not able to clear the customer document type DA and DZ in F-30
In F-30 this is the error message appearing - Error message says: No appropriate line item assigned.
There are total four line items in that one line item user not able to clear.
Below is the one line item which user not able to clear.
for this lineitem user says its customer refund,and also this have payment method,and payment terms.
Hi Ram,
Check the line item is open on clearing date. You can also check the clearing document & date for the document.
Regards,
Mukthar
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Hi Mukthar,
yes the lineitem is open on the clearing date,
as per my above screen shot one document 450015769 is facing issue ,rest all the document going for successful clearing.
if I double click this line item “450015769” system showing “PAYMENT ORDER CREATED”
May be this is one creating issue (refer my above screen shot my first comment)
Please advise me how to resolve the issue.
Hi Praveen,
i have checked in FBZP payment method at country level for this payment order has been checked.
now how we can clear this? please help me
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It should either be cleared automatically by the electronic bank statement.
If you use manual bank statements for this bank, then you should mention the payment order number while posting it through FF67.
Analyze the value date and the bank statments.
May be the manual bank statment has already been posted without the payment order.
Make sure you choose the correct variant for FF67 in case you need to post a new bank statment.
Praveen
hi Mukthar,
there is no payment advice created for that also i have checked there is no clearing lineitem for that
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Hi Ram,
Please check the payment method at country level. If payment order is checked.
Then ,It will be clearled through the bank statement.
Regards,
Praveen
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