SAP B1 Add-On Taking Too much time to connect with DI-API

[former_member326279]

Hi All,

I have developed one Add-On for SAP B1. It is taking around 4-5 minutes to connect on client machine. I found that it takes time while connecting to DI-API. On server machine it is taking around 30-40 sec. Which is fine. I tried all the solution which are suggested on SCN. I removed SM_OBS_DLL Temp folder. I observe one thing that if I take restart of client machine that it connect with in 1 minute. CPU & Memory utilization is normal. I also checked that  this issue also occurs if there is no other user connected. So there is no

I have remove the antivirus on this client machine and on server side it put SAP folder in exception list.

if anybody face this type of issue. please help me .

Thanks

Regards

Chandra sekar

[former_member183373]

Hello Chandsekar,

Could you restart the database instance and check if there is a change in connection time?

Kind Regards,

Atilla

[former_member326279]

Hi Atilla,

I have already restarted database instance. There is no difference.

thanks

Regards

Chandra Sekar

[former_member183373]

Hello Chanrsekar,

I was hoping that it might be the case but lloks like it is not.

Have you checked below topics; There might be something identical to your problem.

DI API Connection speed | SCN

Kind Regards,

Atilla

[former_member326279]

Hi Atilla,

I have checked the above thread, these are not working in my case. Do you have any other solution.

Thanks

Regards

Jitender

[AdKerremans]

Hi Chandra Sekar,

how many netowrk cards does your server have?

Regards

Ad

[former_member326279]

Hi Ad,

It has only one Network card.

Thanks

Regards

Chandra Sekar

[AdKerremans]

Hi,

Did you try to do a tracert from your client to your server?

Regards

Ad

[pedro_magueija]

Hi Chandrsekar,

Are you using IP addresses or hostname to connect?

---

Best regards,

Pedro Magueija

View Pedro Magueija's profile on LinkedIn
Follow @pedromagueija on Twitter

[former_member326279]

Hi Pedro,

Thanks for Quick reply.

I am using IP address.

Thanks

Regards

Jitender

[pedro_magueija]

If you ping the server using the "ping" command on the command line, does it take long as well?

---

Best regards,

Pedro Magueija

View Pedro Magueija's profile on LinkedIn
Follow @pedromagueija on Twitter

[former_member326279]

Hi Pedro,

No..

It is replying within 1 ms Time<1ms.. network connection is fine.

We have all the Machine as VMs. so there is not network issue. Server is a VM and Client is also a VM.

Regards

Chanra Sekar

[pedro_magueija]

Does the same happen on other machines? Or is it just that machine?

---

Pedro Magueija

View Pedro Magueija's profile on LinkedIn
Follow @pedromagueija on Twitter

[former_member326279]

Yes same happen with other machine also

Regards

Chandra Sekar