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Missing Master agreement template

Former Member
0 Kudos

Hi All,

There was 'Gneral Tempate'  in master agreement template..When user is trying to create MA from template.

Query search MA template is not showing 'General Template '.

I checked query ...data is coming from schema FCI_CONTRACT.

Please advise.

Below screen shot is from NON PROD.But in production below General template is missing.

Regards

Ramakrishnaiah Y

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

You should create a ticket with the Support team and we can log in and take a look or request further information about the issue.  This is a bit more difficult to answer using the SCN.  I hope this helps.

Best Regards,

Nicole Fong

Former Member
0 Kudos

Hi Nicole,

Thanks for your inputs.

Can we able to delete MA templates from system.

Do we any report to track system logs for one year. So that we can able to trace who deleted or how MA template is deleted.

Regards

Ramakrishnaiah Y

Former Member
0 Kudos

You can't delete these documents, you can make them inactive.  Unfortunately logs are not typically kept for a year unless you archive them before they can be deleted, but that would be something your basis or IT group would have to do.

If you go to "Search Master Agreements" then change the drop down to the Inactive report you may see the missing document. 

I hope this helps.

Nicole

Former Member
0 Kudos

Hi ,

Any inputs please. I observed that in CLM no deletion option.

Regards

Ramakrishnaiah Y