in Excel 2016, 64 bit, from BPC server, the downloaded files are showing error.

[Former Member]

Hi,

When I download the file from the BPC server on to desktop, it is coming up properly. it is a Excel 2010, 32-bit machine.

In other machine we have Excel 2016, 64 bit and EPM Addin SP25 is installed. When I download the report file, though pop up says as successfully downloaded, its actual size is  shown as zero bytes. No data is seen  in the downloaded file.

Please advise if there is any way to work seamlessly with this excel 2016, 64 bit. Please suggest if any care has to be taken.

Thanks in advance.

Srinivas

[former_member186338 · Accepted solution]

Full info abaut EPM patch level?

What do you exactly mean by "download" report?

[Former Member · Accepted solution]

Hi Vadim,

Patch level is SP25 patch 3.

I am trying to download the file stored in the BPC server onto desktop.

Regards

Srinivas

[former_member186338 · Accepted solution]

"I am trying to download the file stored in the BPC server onto desktop." - report?

How?

[Former Member · Accepted solution]

by using the button "Download data"  from the ribbon.

[former_member186338 · Accepted solution]

Sorry, but Download data is NOT for report download, it's for downloading text files generated as result of export....

[Former Member · Accepted solution]

I mean data file  which is in CSV , excel or txt. Sorry for confusion.

When I choose "Download Data" on to desktop, pop up shows file downloaded successfully but the file doesn't have any data shows zero bytes.

[former_member186338 · Accepted solution]

What do you have in "Data Preview"? For txt file!

"excel" - is not a correct file type!

[Former Member · Accepted solution]

I have attached the text file screenshot . Please check.

[former_member186338 · Accepted solution]

Looks correct!

[manohar_pappireddy · Accepted solution]

Hi Srinvas,

We too had similar issue.Issue was fixed by "1910754 - Support Data Manager to download rejected data records".

Just check

"2137720 - The size of the file downloaded from server is 0 byte –BPC NW10/10.1"

Regards,

Manohar

[Former Member · Accepted solution]

Thanks Manohar.

The note helped for the issue.

Regards

Srinivas