on 08-17-2016 2:50 PM
Hi Expert ,
Our Data manager Packager suppose to complete in one hour ,but is is keep on running ,Even it is showing End Time in Data Manager Package View Status.This problem we are facing many times.
Always we are restarting the application server and need to restart the job.Can anyone help us how to troubleshoot and we would like to know any reason/causes for this issue.
Thanks,
Subbaraju
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Hi Subbaraju,
Can you please give more details about the problem? Which data manager package are you running? Script logic?, how much time it is taking? are there many records in the cube etc....Is this happening with this one particular DMP or all DMP's??
BPC version?
Regards,
JP
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Hi JP,
Version is 10.0
Package IMPORT AE_DATA loads the data from PDI system(Retail system) to Consolidation model.
Only this particular package taking time ,it is keep on running. I would like to know why it is behaving like this.
Will it be because of network issue ,patch issue???
Regards,
M.Subbaraju
Hi,
As per my knowledge goes...I am totally unaware of a package called IMPORT AE_DATA used to get data from Oracle in 10 M.S! Quite new to me......Maybe custom made process chain!
You will have to investigate as to where the current process is taking time, as without screenshots I am unable to help you further. Can be a patch issue.
Regards,
JP
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