on 08-23-2016 10:27 AM
Dear Team,
We are unable to start the SAP HOSTAGENT in SUSE LINIUX.
Please find the below screenshot for reference.We had installed SUSE LINUX 11 SP3 version.
Patch has been upgraded but unable to start.
Below is the command we are checking for status.
/usr/sap/hostctrl/exe # ./saphostexec -status
saphostexec stopped
14:56:30 23.08.2016 LOG: Using PerfDir (DIR_PERF) = /usr/sap/tmp
saposcol running (pid = 5034)
Regards
Pankaj
how about a graceful restart of the entire SAP here. Could you check whether the Crypto file is there in that exe directory?
Could you try with
/usr/sap/hostctrl/exe/hostexecstart -version
?
Think you need to see
https://help.sap.com/saphelp_nw73ehp1/helpdata/en/4f/430016653b1240e10000000a42189b/content.htm
https://help.sap.com/saphelp_nw73ehp1/helpdata/en/6a/ac42c2e742413da050eaecd57f785d/content.htm
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Hi Pankaj,
Please try to kill 'saposcol running (pid = 5034)' and restart the hostagent.
Regards
Sunil
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Hi Sunil,
We are trying to start the SUM,but unable to start due to same host-agent is not starting.
Below the steps we tried.
1. Uninstalled the Host agent and installed the new latest hostagent.We are able to see the latest version.
2.but Hostagent not starting.Its getting struck at Start up.
below is the log for SAP HOSTAGENT:
[Thr 140578136024864] Fri Sep 9 20:29:46 2016
[Thr 140578136024864] SAPCryptoPath /usr/sap/hostctrl/exe/libsapcrypto.so
[Thr 140578136024864] CryptoPath setup to /usr/sap/hostctrl/exe
[Thr 140578136024864] Retrieving environment of user 'root'
[Thr 140578136024864] Executing "'/bin/su' '-' '-c' 'echo SAPHOSTAGENT-START;env;echo SAPHOSTAGENT-END' "
stty: standard input: Invalid argument
Regards
Pankaj
Hi Pankaj,
Do you see any error messages in files under "/usr/sap/hostctrl/work" directory? Could you try to "restart" again with root user and check for any error log in the work directory?
Regards,
Ganesan
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Hi Ganesan
Thanks for the reply and sorry for the delay in reply.
We are trying to start the SUM,but unable to start due to same host-agent is not starting.
Below the steps we tried.
1. Uninstalled the Host agent and installed the new latest hostagent.We are able to see the latest version.
2.but Hostagent not starting.Its getting struck at Start up.
below is the log for SAP HOSTAGENT:
[Thr 140578136024864] Fri Sep 9 20:29:46 2016
[Thr 140578136024864] SAPCryptoPath /usr/sap/hostctrl/exe/libsapcrypto.so
[Thr 140578136024864] CryptoPath setup to /usr/sap/hostctrl/exe
[Thr 140578136024864] Retrieving environment of user 'root'
[Thr 140578136024864] Executing "'/bin/su' '-' '-c' 'echo SAPHOSTAGENT-START;env;echo SAPHOSTAGENT-END' "
stty: standard input: Invalid argument
Regards
Pankaj
Hi Pankaj,
Can you please check/paste the dev_sapstartsrv and dev_saphostexec log from the work directory.
With Regards
Ashutosh Chaturvedi
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Hi Ashutoh,
Thanks for the reply and sorry for the delay in reply.
We are trying to start the SUM,but unable to start due to same host-agent is not starting.
Below the steps we tried.
1. Uninstalled the Host agent and installed the new latest hostagent.We are able to see the latest version.
2.but Hostagent not starting.Its getting struck at Start up.
below is the log for SAP HOSTAGENT:
[Thr 140578136024864] Fri Sep 9 20:29:46 2016
[Thr 140578136024864] SAPCryptoPath /usr/sap/hostctrl/exe/libsapcrypto.so
[Thr 140578136024864] CryptoPath setup to /usr/sap/hostctrl/exe
[Thr 140578136024864] Retrieving environment of user 'root'
[Thr 140578136024864] Executing "'/bin/su' '-' '-c' 'echo SAPHOSTAGENT-START;env;echo SAPHOSTAGENT-END' "
stty: standard input: Invalid argument
Regards
Pankaj
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