Can't change e-mail

[Former Member]

Hi -

I cannot find an option to change my e-mail adress. Can anyone help me?

Thanks in advance,

Florian

[moazzam_ali · Accepted solution]

Hi

You can find this in your profile. Check this below screen.

Thank$

[Former Member · Accepted solution]

Hi MoazzaM -

I've found this option. The cloud identitiy shows a different mail adress from the one in my actual contact card/profile.

How can I harmonize this?

Thank you!!

[former_member323 · Accepted solution]

Hi,

currently the option to change email address in not enabled.

I suggest reaching out to the support team sapnetwork@sap.com update them about the conflict
and ask them to manually update your eamil address in Jive so that it is the same as on the cloud identity.

[moazzam_ali · Accepted solution]

Hi

Please follow what David suggested. I also got my email address changed today by SCN support team. They can change it manually. Just request them in email.

Thank$

[kaus19d]

Hi

By seeing this conversation, although marked as answered, I got curious to know what would happen further mentioned in the below, in case I click the Register Button below ,

https://accounts.sap.com/saml2/idp/sso/accounts.sap.com

Here I can see my personal e-mail id & was wondering if it would also update my details in the new cloud-Identity.

Thanks,

Kaushik