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SAP Work Manager:Not able to confirm operation by Technician

0 Kudos

Hello Experts,

Required help in confirming second operation which is created after first confirmed in the system.

Technician can see only option of Transfer not for completion. Order receives in started status directly. No other Orders are in Stared mode for Technician still he can see only 'Transfer' Operation instead 'confirm' option.

Step 1: Created Maintenance Order

Step 2: Created Operation

Step 3: Assign Maint Work Center and Personal Responsible ( Technician) to an Operation ( WM - Assignment Type is Per. Resp.)

Step 4: Released the Work Order and Save.

Step 5: After Transmission, Technician receives Operation.

Step 6: Technician completed the Operation

Step 7: At Backend ECC, Planner added one more operation and transfer to different technican.

Step 8: Technician Received it but can't able to complete or confirm the operation. He got only 'Transfer' operation activated.

Accepted Solutions (0)

Answers (2)

Answers (2)

0 Kudos

This issue is not resolved. This scenario only happens when Order is already released and we are adding an operation.

Former Member
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Yatin,

From your second screen shot i can see the operation is in Recived mode. and Start button is enabled. Could you please click on Start button first and then try to click on Complete button.

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Thanks Ajitesh,

Start button is grey out means can not operate. There are couple of Orders are in receiving mode so everything is standstill now. I mean you can't really click on start button.

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This looks resolved. This was an authorization issue.