on 09-23-2016 6:28 PM
Hello Experts,
Required help in confirming second operation which is created after first confirmed in the system.
Technician can see only option of Transfer not for completion. Order receives in started status directly. No other Orders are in Stared mode for Technician still he can see only 'Transfer' Operation instead 'confirm' option.
Step 1: Created Maintenance Order
Step 2: Created Operation
Step 3: Assign Maint Work Center and Personal Responsible ( Technician) to an Operation ( WM - Assignment Type is Per. Resp.)
Step 4: Released the Work Order and Save.
Step 5: After Transmission, Technician receives Operation.
Step 6: Technician completed the Operation
Step 7: At Backend ECC, Planner added one more operation and transfer to different technican.
Step 8: Technician Received it but can't able to complete or confirm the operation. He got only 'Transfer' operation activated.
This issue is not resolved. This scenario only happens when Order is already released and we are adding an operation.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Yatin,
From your second screen shot i can see the operation is in Recived mode. and Start button is enabled. Could you please click on Start button first and then try to click on Complete button.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
88 | |
23 | |
11 | |
9 | |
8 | |
5 | |
5 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.